Licensing Specialist

How will this role impact First Command?

The Licensing Specialist position serve as the primary liaison for all insurance and security licensing actions which occur after an individual is fully registered and licensed with First Command.  The Licensing Specialist team supports over 900 Licensed individuals which include First Command Financial Advisors and Planners, Licensed Associates (LAs), Associate Financial Advisors (AFAs), all licensed field support, and all licensed Home Office employees. 

The Licensing Specialist responsibilities are divided among team members. For Insurance, these responsibilities include but are not limited to obtaining non-resident state licenses, notification of continuing education requirements, renewals for all resident and non-resident state insurance licenses, manage relocation of advisor moves, Just-In-Time appointments with carriers, renewals for carrier appointments, and state specific training for annuity and long-term care products. 

For Securities, these responsibilities include but are not limited to notifying registered individuals of FINRA continuing education requirements, add or remove state registrations throughout the year and during FINRAs annual review and renewal process, make updates to branches registered through FINRA. 

The Licensing Specialist team maintains records, compiles information, and submits the necessary forms to keep advisors licensed and registered. They ensure the timely submission of materials to state agencies to obtain licenses promptly and efficiently.  This team plays a critical role to ensure all licensed individuals meet regulatory and state requirements and have timely and proper licensing and certifications so they may continue to serve our clients directly or indirectly at First Command. This team also supports the onboarding of all field staff hired by the field.

What will the employee do in this role?

• Obtain non-resident insurance licenses and securities registrations upon request.
• Monitor and notify advisors of upcoming CE requirements for insurance and securities
• Monitors and coordinates all Long-Term Care (LTC) and Annuity training notifications
• Process all renewals for state insurance licenses for resident and non-resident.
• Assists all licensed individuals with Just-In-Time appointments
• Ensure necessary training requirements have been accomplished to obtain carrier appointments.
• Process all updates, terminations, and renewals to Carriers
• Process all relocations when advisors move offices.
• Notify regulatory agencies of address changes
• Notify regulatory agencies of name changes
• Monitor annual FINRA renewals
• Process all terminations to ensure U5s have been completed timely.
• Accomplishes special projects as assigned.
• Process all billing from FINRA and RegEd to ensure accounts are reconciled and maintained.
• Process all Surety Bonds are renewed on an annual basis.
• Assists in the onboarding of all field staff members. 

Skills & Qualifications

Education

• Bachelor's degree or the equivalent combination of education and experience required

Work Experience

• Administrative skills/experience required 
• 2 years Customer Service required
• Experience required in one of the following areas required:
  • Insurance carrier or insurance product experience
  • Knowledge of State licensing requirements and processing
  • Knowledge of FINRA and RegEd licensing system

Certifications              

• Life & Health insurance license (preferred)

Required Knowledge, Skills and Abilities

• Proven experience in a professional and service-oriented environment.
• Outstanding written and verbal communication skills.
• Ability to use independent judgment and be entrusted with confidential information.
• Possess a working knowledge of First Command’s hierarchy, products, services, strategies and operations.
• Solve problems, recognize potential issues, and make decisions as quickly as possible while obtaining and maintaining all required regulatory standards.
• Strong attention to detail and accuracy
• Ability to work well under pressure and within deadlines
• Ability to work well with others, both in the home office and with our Registered Representatives
• Strong organizational skills
• Collaborative problem-solving skills.
• Advanced computer skills and proficiency in Microsoft Office applications and AS400

#LI-NC1 #LI-hybrid