Licensing Specialist

How will this role impact First Command?

The primary task of this position is to obtain non-resident securities registrations and insurance licenses for members of the field force as needed so they can service clients.

The Specialist will process incoming nonresident licensing requests for all 50 states, Guam, and Puerto Rico and as such must demonstrate the ability to follow varying state processes/requirements. This role requires great attention to detail and organizational skills to track each request from beginning to end. Communication skills are required to keep advisors updated on the status of their requests. This individual must deal with personal confidential information on FINRA and state applications for reportable events. The specialist will provide data and info on trends as requested by other members of First Command.

What will the employee do in this role?

• Process all approved incoming non-resident license requests.
• Track incoming requests through Excel spreadsheet.
• Communicate cost information, request approvals and required documents from the individual.
• Verify if District Advisor and licensed employees are required to obtain license as well.
• Apply for securities registration and insurance licenses.
• Once approved, update necessary systems to reflect securities registrations and insurance license status.
• Request required state affiliations.
• Request carrier appointments and update systems.
• Inform individual upon completion.
• Maintain records of procedures for all 50 states, DC, Puerto Rico and Guam. Update accordingly as state requirements change.
• Partner with members of the Onboarding and Licensing teams as needed.

Additional Shared Responsibilities within the Department

• Monitor and notify advisors of upcoming CE requirements for insurance and securities.
• Monitors and coordinates all Long-Term Care (LTC) and Annuity training notifications.
• Open exam windows upon request via U4 amendments.
• Process all renewals for state insurance licenses for resident and non-resident.
• Assists all licensed individuals with Just-In-Time appointments.
• Provide guidance on training requirements for carrier appointments.
• Process all updates, terminations, and renewals to Carriers.
• Process all relocations when advisors relocates offices.
• Notify regulatory agencies of address changes.
• Notify regulatory agencies of name changes.
• Monitor annual FINRA renewals.
• Process all license and registration terminations timely.
• Accomplish special projects as assigned.
• Process all billing from FINRA and RegEd to ensure accounts are reconciled and maintained.

Skills & Qualifications

Education

• College degree preferred (previous work experience considered).

Work Experience

• Customer Service experience required.
• 1 year of experience/knowledge in the Securities Registration and Insurance Licensing processes required.
• Administrative skills/experience preferred.             

Required Knowledge, Skills and Abilities

• General knowledge of insurance and investment industry
• Proven experience in a professional and service-oriented environment.
• Outstanding written and verbal communication skills.
• Ability to use independent judgment and be entrusted with confidential information.
• Execute with a sense of urgency, a drive to make an impact, and a high level of self-confidence and ability to work well in high pressure situations.
• Ability to foster team environment, maintaining flexibility and willingness to learn new duties and assist others as necessary.
• Excellent attention to detail and accuracy.
• Strong organizational skills.
• Collaborative problem-solving skills.
• Proficiency in MS Office applications including Word, Excel and Outlook (required).

#LI-NC1 #LI-hybrid