Associate Director, Advisor Compensation

How will this role impact First Command?

The Associate Director, Compensation leads a staff responsible for the accurate processing and accounting of advisor compensation for First Command Financial Services. This includes weekly and monthly payments to the company’s independent contractor Advisor Force, as well as deferred compensation plans. This position carries the responsibility for day to day operations, as well as implementing changes to the current processes based on strategic vision of the company for the Advisor Force. This position is also responsible for developing and maintaining internal controls over advisor compensation expense processes.

This position collaborates with Human Resources, Data Team, Advisor Operations, Legal, Business Information Systems (BIS) and Financial Accounting departments regarding policies, procedures and all operational matters.

What will you do in this role?

·        Oversee periodic Advisor Force commission processes, review entries for accuracy and authorization.

·        Liaise with various auditing partners and manage audits in relation to advisor compensation audits.

·        Maintain significant degree of knowledge and understanding of Advisor Force agreements and corporate policies, and submit timely revisions to such documents.

·        Maintain understanding of all systems effecting advisor compensation, internal controls within these systems, and coordinate on necessary changes.

·        Direct 1099 reporting to the Internal Revenue Service and Advisor Force.

·        Support corporate data strategy by ensuring compliance with data governance rules and safeguarding Employee, Client and Advisor Personal Identification Information (PII).

·        Direct research and analysis for complex operational issues, review proposed solutions with technical SMEs and report impacts such issues may have on compensation processes.

·        Assist in forecasting field compensation expense by collaborating with FP&A on updates to models and assumptions.

·        Lead the corporate initiative of process improvements within Advisor compensation team.

·        Any additional special projects and responsibilities supplemented by the VP as necessary.

Supervisory Responsibility

 •          Supervisory responsibility over advisor compensation group (8 total team member)

What Skills & Qualifications Do You Need?

Education

·        Bachelor's degree in business, human resources or related field and six years of progressively responsible experience in employee compensation

Work Experience

·        Extensive experience solving problems and managing multiple priorities

·        Experience leading change through implementing efficiencies and leading projects

·        Experience in leading an operations team

·        Experience leading in high stress environment

·        Experience in generally accepted accounting principles

Certifications

·        Certified Public Accountant (preferred)

·        Compensation or other financial certifications a plus

Required Knowledge, Skills, and Abilities

·        Must have knowledge of and ability to manage & administer base and variable compensation programs, policies and processes within a diverse organization.

·        Must have a strong business acumen and maturity.

·        Must have excellent oral and written communication skills.

·        Must communicate complex issues, procedures and rules to various levels of management.

·        Excellent project management skills including the ability to collaborate, organize, and execute projects.

·        Proficiency in Microsoft Office (Excel, Word, and Access) software. Advanced Excel skills such as expert knowledge in formulas, lookups, and pivot tables are required.

·        Experience leveraging cloud-based payroll and human resources systems a plus.

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