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First Command Financial Services, Inc. Jobs Apply

Product Manager



How will your role impact First Command?

 

The Product Manager is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs over the product-market lifecycle.

To do this, they collaborate with a wide range of people to identify and define customer needs, understand the solution context, and develop the program vision, roadmap, and features required to meet these needs. Then, they support the ARTs in delivering value through the program kanban and continuous delivery pipeline.

 

 

What will you be doing?

 

  • Ensures that product and solution meet the economic business goals established by the portfolio and develops a clear model of how the solution provides value to customers.
  • Develops customer-centric ROI models that align with the value provided. Maintains and updates these models over the product-market lifecycle and in response to changing portfolio demands.
  • Leverages market research and continuous exploration to continually understand customer and market needs.
  • Collaborate with Agile Release Trains (ARTs) and SolutionTrains to build the required functionality and responsible for ensuring the product is considered ‘whole and complete’ from a defined customer’s perspective.
  • Continuously develops and communicates the vision to the development teams, while defining the features of the system. Also responsible for the roadmap, which illustrates how features are intended to be implemented over time.
  • Collaborate with IT to ensure solutions are deployed to internal customers and users; externally, product managers collaborate with an even larger set of business stakeholders to deliver products to the market.
  • Understand the scope of enabler work and collaborate with System and Solution Architect/Engineering to jointly sequence the Architectural Runway that will host new business functionality.
  • Active participant in biweekly System Demos. Participate in assessing Metrics, including the evaluation of business value achieved versus planned, and active participants in the Inspect and Adapt workshop.
  • Supports the flow of work through the program kanban and into the program backlog, responsible for ensuring enough features are ready in the backlog at all times.
  • Presents the vision, which highlights the proposed features of the solution, along with any relevant upcoming milestones.
  • Ensure their offerings are supported and enhanced to create a continuous flow of value.
  • Ensures that products and solutions are supported through their operational lifecycle.

 

Who will you be leading?

 

  • ART Members

  

What skills/qualifications do you need?

 

Education

 

  • Bachelor’s degree preferred (may consider experience in lieu of degree

 

Work Experience

 

  • Product Manager I EX10    1-3 years project management/operations team leadership         
  • Product Manager II EX11    4-7 years experience project management/operations team leadership
  • Product Manager III EX12    7+ years project management/operations team leadership
  • Product Manager IV EX13    10+ years project management/operations team leadership
  • Banking experience required for all levels. 

 

 

Knowledge, Skills and Abilities (all are required)

 

  • Customer Centric mindset
  • Strong conflict resolution skills
  • Effective Communicator/Influencer
  • Servant leader
  • A passion to gain strong scrum and agile training
  • Growth mindset
  • Strong analytical skills
  • Able to pivot and function in ambiguity

#LI-NC1

 


©2023 First Command Financial Services, Inc. parent of First Command Brokerage Services, Inc (Member SIPC, FINRA), First Command Advisory Services, Inc., First Command Insurance Services, Inc. and First Command Bank. Securities products and brokerage services are provided by First Command Brokerage Services, Inc., a broker-dealer. Financial planning and investment advisory services are provided by First Command Advisory Services, Inc., an investment adviser. Insurance products and services are provided by First Command Insurance Services, Inc. Banking products and services are provided by First Command Bank (Member FDIC, Equal Housing Lender). Securities are not FDIC insured, have no bank guarantee and may lose value. A financial plan, by itself, cannot assure that retirement or other financial goals will be met. First Command Financial Services, Inc. and its related entities are not affiliated with, authorized to sell or represent on behalf of or otherwise endorsed by any federal employee benefits programs referenced, by the U.S. government, or the U.S. armed forces.

First Command does not discriminate in the recruiting of Employees or Financial Advisors on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, disability, age or veteran status. No information solicited by First Command from you is intended to be used in a discriminatory manner. All information provided by you will be reviewed carefully, but the receipt of an Advisor application or other information does not imply that you will be offered the opportunity to enter into a Financial Advisor/Agent Agreement with First Command.


Job Location

1 FirstComm Plaza, Fort Worth, Texas

Position Type

Full-Time/Regular
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