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Global Travel & Expense Manager


Menomonee Falls, WI
ID: 5846

Summary – Basic Function of the Role


The Global Travel Manager is responsible for establishing, leading and monitoring the Company’s corporate travel and expense programs, including preferred travel vendors, travel systems and services, expense report vendors and partners, and company credit card and p-card programs.  Delivers timely reporting of travel metrics and spend.


Job Duties and Responsibilities

  • Manage projects related to the design and implementation of Enerpac Tool Group’s global travel and expense management program and processes. 
  • Generate innovative ideas, solutions and opportunities for process improvement, identifying ways to standardize and improve current practices related to travel and expense management, encouraging adoption of best practices. Integrate input from Business Units, Corporate Functions and Senior Management to prioritize process improvement efforts.
  • Develop and drive enforcement of globally aligned travel and expense policies. Monitor travel and expense related policy compliance and recommend strategies to improve compliance.
  • Ensure familiarity with Enerpac Tool Group’s travel and expense reporting and reimbursement policies and procedures:
    • Create employee training materials and provide training tools to ensure that employees are adequately trained and resources available.
    • Develop and provide training, assisting others in understanding our travel management related processes.
    • Create training video to be placed on The Hub (Enerpac Tool Group intranet) and training sessions via WebEx.
  • Update and maintain a travel and expense information page on The Hub.
  • Lead a travel and expense management support team located at Enerpac Tool Group India’s Shared Service Center.
  • Develop dashboard travel and expense metrics.
  • Deliver reporting and analysis to support executives and accounting teams in managing travel and expense budgets and achieving goals.
  • Participate in evaluation of global travel, expense, and credit card programs, including formal requests for proposal, and make recommendations:
    • Lead the implementation, communication and training for all programs
  • Research, analyze and resolve internal customer service issues related to travel and expense management.
  • Proactively implement changes to improve and enhance the travel and expense management program.
  • Establish and maintain strong business relationships with preferred travel and expense management related service vendors.
  • Global travel and expense spend - negotiate the most cost effective global/regional/local arrangements with airlines, travel agencies, hotels and car rental companies to ensure the company receives the best possible quality of products and services at the lowest possible cost.
  • Responsible for approval of all travel-related direct bill invoices.
  • Coordinate travel and expense management program implementations with acquired companies as part of AIM process.
  • Coordinator training related to the use of the International SOS “TravelTracker” travel security tool.
  • Coordinate additional roll-outs/implementations of the Concur travel and expense reporting system.
    • Oversee the implementation of P-card reporting through Concur.
  • Concur administration:
    • Expense reports audited for policy adherence.
    • Increase mobile app usage.
    • Receipt review.
  • Responsible for global credit card administration:
    • Credit limit increase review and approval.
    • Late payment review.
    • New accounts and terminated employee maintenance.
    • Monitor the global rebate program

Skills and Competencies

  • Demonstrated strong analytical skills
  • Ability to communicate effectively, both orally and in writing
  • Effective handling of multiple projects simultaneously
  • Demonstrated discretion and independent judgment
  • Ability to work effectively both as a team player and as an individual contributor
  • Detail oriented
  • Strong Customer Focus and Continuous Improvement mindset

Education and Experience

  • Bachelor’s degree in Accounting, Communications, Business/Marketing or related discipline
  • 10+ years of experience in the corporate administration environment; travel industry experience preferred
  • Proficiency with Concur expense reporting system
  • Proficiency with Online credit card management systems
  • Proficiency with Microsoft Office products
  • Travel procurement experience desired

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee frequently is required to use hands to finger, handle, or manipulate objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.  Occassional travel required.


Work Environment

The noise level in the work environment is usually moderate.



Direct Reports


1-2 direct reports based out of India (entry level)


Key External Contacts/Clients

Works closely with internal employees and outside travel and system vendors


The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.