Renew Merchandising & Outbound Supervisor

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.

Values Statement:
As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to diversity, equity & inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.

• We are authentic
• We thrive in connection
• We trust each other
• We innovate through creativity
• We are committed to the health of the whole
• We are united by purpose

Position Summary

As the EILEEN FISHER Renew Merchandising & Outbound Supervisor, you are responsible for leading the merchandising and outbound logistics operations of the Renew warehouse, including assortment development, and overseeing order fulfillment, quality assurance, and shipping — consistent with the EILEEN FISHER mission, practices, and core values.

Duties and Responsibilities

Daily Responsibilities

●        Lead a team of 3 merchandising associates

●        Develop and curate compelling merchandise assortments that align with visual merchandising standards, reflect the needs of each store's market, and enhance customer experience

●        Merchandise and fulfill orders for Mainline Stores, Company Stores, Renew Stores, and Renew.com in alignment

●        Ensure consistent replenishment of best-selling products, complete size runs, and key merchandise across retail stores and e-commerce site

●        Tag and price garments for outbound orders

●        Perform quality assurance on all outgoing garments

●        Sort and maintain garments in backstock

●        Track and report outbound inventory and productivity

●        Maintain organization of categories; maximize efficiency and space

●        Box and label outgoing donation shipments; process UPS shipments for outgoing orders

Team Leadership and Support

●        Accountable for outbound inventory, expense control, and day-to-day operations, communications, and procedures

●        Serve as an engaged, vision-oriented leader who motivates, directs, and supports associate recruitment, training, and development, with an emphasis on nurturing talent and growth

●        Mentor and develop staff, providing opportunities to learn all aspects of running Outbound/Merchandising operations

●        Maintain a safe, clean environment, including upkeep of facilities and equipment

●        Manage daily associate workflow based on business priorities

●        Maintain vendor relationships

●        Maintain relationships with distribution points to ensure garment quality and standards

●        Stay current on systems and processes, driving continuous improvement

●        Communicate clearly, both orally and in writing, with the team and cross functional teams

●        Conduct and submit annual Development Dialogues for each employee

●        Embrace new tools and technology

Other

●        Support stock resupply and facility maintenance

●        Manage budget and expenses

Education

B.A. in a related field preferred; relevant experience may be considered in lieu of a degree.

Required Experience

●        Experience building product assortments that align with customer and store aesthetic

●        Strong eye for detail, with demonstrated awareness of women's apparel trends, garment quality, and merchandising standards

●        1+ years of supervisory experience in factory, warehouse, or inventory operations management required

●        Experience managing teams of 3+ people required

●        Entrepreneurial, resourceful, and adaptable

●        Strong strategic leadership, time-management, and organizational skills

●        Demonstrated ability in navigating ambiguity and openness to new approaches and change

●        Passionate about nurturing a positive, supportive work environment

●        Skilled at identifying merchandising opportunities across retail locations to support business goals and drive additional revenue

●        Strong problem-solving skills; able to adapt quickly to changing business needs and strategies

●        Ability to lift up to 45 lbs. at floor level and/or team-lift when necessary

●        Ability to climb ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks

Supervises: Merchandising Associates

Reports to: Director of Renew Operations

Partners with: Warehouse Teams, Retail Field Team, and Omni Store Operations

The salary range for this role is $55,000 - 65,000/yr. dependent upon experience and qualifications. In addition, we offer comprehensive benefits including Medical, Dental, Vision, eligibility for Annual Company Bonus plan, Employee Stock Ownership, etc.

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.