District Leader (Hybrid in Tri- State Area)

EILEEN FISHER creates simple, timeless shapes designed to work together effortlessly, season after season. We make our clothes to last—and then take them back to be reworn again or remade into entirely new designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to creating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency. 

 

As a founder lead Company, our values are deeply embedded in and shape our culture. Our values are the shared responsibility of every position and are intended to be infused in all that we do; how we show up, how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability allows us to protect our limited natural resources, fight climate change and shift the fashion industry towards circularity.

 

• We are authentic

• We thrive in connection

• We trust each other

• We innovate through creativity

• We are committed to the health of the whole

• We are united by purpose

 

 

 

 

As the EILEEN FISHER District Leader, you are responsible for all aspects of leading your district consistent with the ELEEN FISHER practices and values.  Success in this role manifests by way of positive revenue growth across the district, ensuring the best possible customer experience in stores, and focused development of both store leaders and store teams to best support the needs of the business. You will actively support our Diversity, Equity, & Inclusion values and demonstrate a commitment to Sustainability.

 

 

o Manage your district’s business by proactively using weekly and monthly reports, assessing current trends and identifying themes consistently across the district.

o Identify key opportunities around product assortment by knowing your customer and understanding what feedback from stores is essential to be shared with DTC Partners.

o Ensure that all leaders are current and up to date with information from DTC, product knowledge, current key messages, and wardrobing tools.

o Interpret key store metrics and understand how each impacts the overall profitability and health of each store.

 

 

o Set a high expectation that all store associates warmly welcome, engage, inspire and delight each customer by providing outstanding and seamless customer experiences on a consistent basis. 

o Utilize CRM and GAGE consistently in all stores to ensure follow- up with each customer in a manner that feels genuine and authentic to EILEEN FISHER.

 

o Ensure that the in-store visual merchandising is reflecting the standards of the brand.  

o Work with key DTC Partners to advocate for unique needs in the district and also provide feedback on needs that are consistent across markets.  

 

o Ensure compliance of all systems and procedures with regards to inventory flow including Clothing Allowance, POS, receiving, transfers, damages, donations, etc.

o Strive to come in under, or to meet, the Company’s annual shrink benchmark and ensure non-performing stores are doing all they can to trend towards meeting the benchmark.

o Know your stock levels and needs across the district and facilitate transfers (in/out) according to the needs of the business.

 

o Ensure stores have bench strength for future leadership and associate needs within the district.

o Coach and facilitate difficult conversations as needed with regards to job performance. 

 

o Responsible for consistent and effective communication with Store Leaders within the district to ensure their understanding of company initiatives, including strategic objectives, current projects and on-going initiatives and task forces.

o Develop and maintain a plan to encourage the sharing of best practices across the district. 

 

PERFORMS OTHER RELATED DUTIES AND ASSIGNMENTS AS REQUIRED.

 

B.A. in related area preferred. May be offset by experience.

 

 

• 5+ years of multi-tiered retail management required

• Exhibit excellent strategic leadership, partnership and organizational skills.  

• Strong problem solving and critical thinking skills with ability to be flexible and adapt quickly to change. 

• Possess the ability to identify opportunities around product needs to best support the needs of the district and business.

• Possess the ability to work remotely while also being a part of a team.

• Passionate about nurturing a positive and supportive work environment. 

 

Supervises: Leaders within the district

Reports to: Director of Stores

 

Has Contact With: All DTC partners

 

 

The hiring salary range for this role is $120,000- $130,000/yr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

 

EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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