Core4ce is seeking an experienced Business Analyst and technical writer to support cloud infrastructure and DevOps teams on a Defense Health Agency (DHA) program. This role is responsible for translating complex technical concepts into clear, accurate, and compliant documentation supporting cloud platforms, DevSecOps pipelines, and enterprise IT services within a regulated DoD environment.

Key Responsibilities:

• Develop, edit, and maintain technical documentation for cloud and DevOps environments, including:

  • System architecture documents

  • Standard Operating Procedures (SOPs)

  • Runbooks and operational guides

  • Installation, configuration, and deployment guides

  • Release notes and change documentation

• Translate engineering, infrastructure, and security requirements into clear, consumable documentation for technical and non-technical audiences

• Support documentation needs for DevSecOps pipelines, including CI/CD workflows, automation processes, and toolchains

• Assist with documentation required for RMF, ATO, compliance audits, and inspections

• Ensure documentation aligns with DoD, DHA, and organizational standards, templates, and style guides

• Participate in Agile ceremonies and collaborate closely with cloud engineers, DevOps engineers, cybersecurity teams, and program management

• Maintain version control of documentation using approved collaboration and repository tools (e.g., Git-based platforms, SharePoint, Confluence)

• Support proposal, transition, and onboarding documentation as requirede ideal candidate has experience documenting cloud infrastructure, CI/CD pipelines, security controls, and operational procedures, and is comfortable collaborating with engineers, architects, cybersecurity staff, and program leadership.

*This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Required Qualifications:

• Bachelor’s degree in Technical Communication, English, Information Technology, or a related field (or equivalent experience)

• Ability to maintain a Secret security clearance 

• 3+ years of experience as a business analyst and technical writer supporting IT, cloud, or software development teams

• Demonstrated experience documenting cloud infrastructure (AWS, Azure, or similar) and/or DevOps environments

• Familiarity with:

  • CI/CD pipelines

  • Infrastructure-as-Code concepts

  • Containerization and platform services

• Experience working in federal government or DoD environments

• Strong ability to communicate complex technical information clearly and accurately

• Proficiency with common documentation tools (e.g., Microsoft Office, Confluence, Markdown, diagramming tools)

Preferred Qualifications:

• Detail-oriented with strong organizational skills

• Comfortable working with engineers and technical stakeholders

• Able to manage multiple documentation deliverables in a fast-paced environment

• Proactive, collaborative, and adaptable to evolving requirements

Why Work for Us?

 Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

We offer:

• 401(k) with 100% company match on the first 6% deferred, with immediate vesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimited access to training and certifications, with no pre-set cap on eligible professional development
• Tuition assistance for job-related degrees and courses
• Paid parental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.