Program Coordinator Behavioral Health Lead
Care Management
Who is Comagine Health?
Comagine Health is a national, nonprofit, health care consulting firm. We work collaboratively with patients, providers, payers, and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system.
As a trusted, neutral party, we work in our communities to address key, complex health, and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics, and research.
We invite our partners and communities to work with us to improve health and redesign the health care delivery system.
- Bachelor Degree in a related field (an equivalent combination of education and/or work experience in a related field may be substituted.)
- 4 years of progressive, relevant administrative support
- Strong Microsoft Office Suite proficiency and familiarity with database software programs.
- Strong organizational skills.
- Excellent oral and written communications skills.
- Excellent interpersonal and problem-solving skills.
- Ability to organize and coordinate multiple simultaneous tasks in a team environment.
- Makes decisions in a timely manner.
- Is dedicated to meeting the expectations and requirements of internal and external customers Acts with customers in mind.
- Establishes and maintains effective relationships with customers, gaining their trust and respect.
- Coordinates initiatives, tracks, and monitors progress, and sets timelines for delegated assignments.
- Coordinates, organizes, and maintains effective filing system and performs complex data entry and data management.
- Ensures all records and business sensitive information are developed, distributed, handled, retrieved, and archived.
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Develops and maintains documents, reports, templates, etc.,
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Schedules appointment with recipients along with their support team and clinical staff.
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Monitors services under the direction of clinical staff and calls providers and recipients to ensure services are being delivered in accordance with the Person-Centered Service Plans (PCSP), notifying case managers of any discrepancies or gaps in service.
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Receives and processes requests for service from any source (via phone, fax, SFTP or mail) and coordinates with team.
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Performs data entry into systems (both external and internal) for requests, services provided, authorizations, etc..
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Data entry documentation of requests for case management services (limited to nonclinical data or structured clinical data).
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Receipt of referrals from any source.
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MMIS, Avatar, and EDMS data entry.
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Scheduling of face-to-face assessments and additional follow-up for QMHPs.
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Supports Physicians/Physician Assistants providing UM for OSH.
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Checking general eligibility status information and referral support.
- Subject matter expert for Medicaid Management Information System (MMIS) and Jiva-related program coordinator process/procedures.
- Review and reconcile error reports.
- Support training and development of new employees through the Mentoring Program.
- Participate in the development of process efficiencies and continuous quality improvement initiatives.
- Under the direction of a supervisor, monitor daily workflow and provide feedback regarding challenges to meeting contract deliverables.
- Assist in coordinating and conducting case audits.
Compensation Range: $54,000 - $68,000
The salary range posted reflects the range that Comagine is willing to pay for this position. Salary is determined by many factors, including but not limited to geographic location of where the employee will perform their job duties in addition to their knowledge, skills, education, and relevant work experience.