General Summary

Designs, develops and analyzes complicated and difficult software programs for computer based systems.

Principal Duties and Responsibilities (*Essential functions)

• Support AvMC CIO/G6 Service Center’s (ASC) services through the development and sustainment of its use of Atlassian Jira.

• Develop and maintain automation workflows, develop plugins to extend Atlassian Jira Software and associated complimentary Jira Service Management and Confluence module capabilities, build dashboards and other customization as needed.

• Have ability to configure custom fields, create preset filters, test outcomes, and identify and debug defects

• Review project implementations and assist team to make improvements as needed

• Contribute to strategic systems recommendations for implementation of future releases, and reporting metrics across the enterprise

• Adhere to and implement recommended methodologies to enforce standardization and flexibility across the enterprise

• Conduct or support capacity planning, performance testing, and tuning

• Monitor and report systems metrics for decision making purposes

• Provide systems support to maintain highly secure and available by adhering to Cybersecurity regulations

At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our “Family of Professionals!” Learn about our employee-centric culture and benefits here

#crit2

• Bachelors’ degree or higher in related field or equiv experience
• Minimum of 8 years of related experience
• Working knowledge and experience with Atlassian Jira or other service desk and knowledge management & project collaboration software solutions
• Working knowledge of Windows operating systems and programming languages
• Knowledge of desktop applications such as word processing, spreadsheet, and database programs
• Strong communication and organizational skills
• Must obtain Security+CE certififcation within 6 months of hire
• US Citizenship required; must be able to obtain/maintain a DOD clearance
• Ability to work onsite a minimum of three days a week

Preferred Qualifications

•  Security+CE Certification or higher
• Active DoD clearance

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.