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City of Concord


System Protection Inspector


Waterlines Operations & Maintenance

Minimum Salary


Maximum Salary


Position Type


The purpose of this position is to support the City of Concord’s Backflow; Cross-Connection Control; Fats, Oil and Grease and Stormwater Programs.   

Essential Duties and Responsibilities:

  • Performs routine and periodic inspections of new and existing facilities; backflow and grease traps upon installation and ensures compliance with approved plans and irrigation backflow assemblies.
  • Notifies job superintendent of any issues that need to be addressed and makes follow up inspections to confirm corrections are made.  Ensures all test reports are received for Certification of Compliance.
  • Inspects, permits and monitors bulk water; meets with customers and inspects trucks for proper meter and backflow assembly. 
  • Educates customer on City of Concord hydrant use practices and location of designated hydrants.  Monitors any illegal use of city fire hydrants. 
  • Provides required documentation to administrative staff.
  • Provides/Inspects assembly data information; on-site retrieval of information of backflow assemblies not listed in the system; on-site verification of incomplete or inaccurate information provided by testers; updates system with test results or assembly information.
  • Performs backflow assembly maintenance; tests City backflow assemblies annually as required; cleans or repairs assemblies that fail to meet factory specifications, replaces damaged assemblies; inspections of capped off backflows.
  • Ensures customers, plumbers, testers, developers and contractors concerns or questions are handled in a timely manner.
  • Maintains knowledge of new and changing regulations related to backflow and FOG programs.
  • Reports illicit discharges when identified.
  • Ensures proper usage of designated hydrants

 Supplemental Functions:

  • Performs other similar duties as required.


Job Specifications and Qualifications:


  • Applicable local, state, and federal laws, rules, and regulations;
  • Water, Wastewater and Stormwater system principles and practices;
  • Equipment and tools of the trade;
  • Backflow assembly operation and test procedures;
  • Construction repair and maintenance principles and practices.


 Licensing and Certifications:

  • Valid North Carolina Driver’s License. 
  • Ability to obtain North Carolina American Water Works Association (NCAWWA) Cross-Connection Control Operators Certification. Failure to obtain within one year from hire may result in termination.

 Preferred Licensing and Certifications:

  • North Carolina Grade C Distribution Water Certification.
  • North Carolina Grade I Wastewater Collection Certification.

 PLEASE NOTE: Applicants must meet the City criteria for an acceptable driving record.


Working Conditions / Physical Requirements:

  • Positions in this class require: standing, fine dexterity, walking, lifting, carrying, sitting, reaching, handling, kneeling, crawling, pushing/pulling, climbing, vision, foot controls, balancing, bending, crouching, hearing, twisting, and talking.
  • Light Work: Exerting up to 20 pounds occasionally, 10 pounds frequently, or negligible amounts constantly AND/OR walking or standing to a significant degree.
  • Incumbents may be subjected to extreme temperature, wetness and/or humidity, respiratory hazards, noise and vibration and physical hazards.


Required Skills

  • Reading and interpreting data;
  • Operating a computer and applicable software applications; 
  • Operating testing equipment and instruments;
  • Applying local, state and federal laws, rules and regulations;
  • Performing basic mathematical calculations;
  • Prioritizing work;
  • Solving problems;
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.


Required Experience

High school diploma or equivalency and at least six-months of advanced study, with at least three (3) years of relevant experience; or the City may consider an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.


Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.



The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.  Employees may be requested to perform job-related tasks other than those specifically presented in this description.  Fair Labor Standards Act (exempt/non-exempt) is designated by position.  The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

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