Product Improvement and Planning Lead

Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering the digital future of Aotearoa with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose: Unleashing potential through connectivity. Enabling better futures for Aotearoa.  
 
Te Momo Tūranga | Contract:  Permanent, Full Time
Te Wāhi |Where:  Auckland or Wellington 
Te Pūtake | Why we’re hiring: We’re stepping into our next chapter, aspiring toward 80% fibre uptake across the motu by 2030. With our new strategy providing the roadmap for what we’re working to achieve and how we’ll get there, opportunities are emerging as we seek to expand our capability and talent in new and different spaces. 
 
Te Whiwhinga Mahi | The Opportunity
As the Product Improvement & Planning Lead, you’ll play a key role in improving how we plan, prioritise, and deliver infrastructure initiatives. You’ll be at the centre of coordinating our product roadmap, tracking progress, and making sure teams have what they need to stay on track and aligned with business goals.

In this role, you’ll bring together insights from across the business to help simplify our products, improve the customer experience, and make sure we’re focused on the right priorities. You’ll manage planning forums, help shape and publish our portfolio roadmap, and ensure we’re aligning our efforts across delivery, finance, and reporting.

You’ll also play a big part in helping us work smarter, improving how we plan, communicate, and deliver across teams. If you’re someone who enjoys working with data, solving problems, and bringing structure to complex environments, this is a great opportunity to shape how things get done and have a real impact on the performance of our infrastructure products.

Ō Wheako, ō Pūkenga | Your Experience

To thrive in this role, you’ll bring deep experience in planning, change delivery, or product leadership, along with the ability to coordinate across teams and keep complex programmes on track.

You will bring to the role:

• 15+ years’ experience in planning, change delivery, or product management
• Strong understanding of planning and governance frameworks like Enterprise Project management office or  Go-To-Market
• Proven ability to manage multiple workstreams, priorities, and stakeholders
• Strong problem-solving skills and the ability to turn data into action
• Experience driving delivery programmes, managing timelines, resources, and budgets
• Great communication skills, you know how to create clear updates, reports, and presentations
• Experience working in or alongside squad-based delivery models
• A curious mindset with a drive to improve how things work
• A flexible, proactive approach, you adapt quickly and stay focused in fast-moving environments
• Strong influencing and relationship management skills, across internal teams and partners 

Not sure that you meet all the requirements? If you still think you could be great for the role, we encourage you to apply! 
 
Mō mātou | About us 
We’re shaping a future where all New Zealanders are free to access opportunities that define their own lives, as we expand our network to help Aotearoa grow.

With a new strategy in place and a powerful, inspiring purpose, Chorus is an exciting space right now. We’re on the path to moving from being the great network builder to being the great network operator. To do that, we embrace our mindsets: Be bold, ignite growth, Honour our past, reimagine our future, and Connect communities, empower people. We need people who not only embody these mindsets and the underpinning behaviours but who also inspire others to do the same. 

With our Chorus Care package benefits behind you, you’ll have the opportunity to learn and grow alongside a caring, open-minded team in an environment that embraces diversity, encourages innovation, redefines flexibility, and offers an enviable work life balance. 
 
Nōu te mana | Work your way 
We know how to do hybrid working well and have been doing it for years and encourage you to find ways to work flexibly.  If it suits your circumstances and delivers great outcomes for Chorus – that’s when you know you’ve found the Flex@Chorus Sweet Spot! 
 
He Wāhi Whakaōrite Whiwhinga Mahi.  
We have a fair, inclusive and equitable culture where our differences are our strengths, we connect on shared values, and everyone has the opportunity to thrive.  Please let us know of any accessibility requirements you would like us to consider to support you with your application. We know women are underrepresented in senior roles, and we want to change that.  If you’re a woman looking for your next step, in a company that genuinely supports your growth, has a flexible work culture and visible female leaders we’d encourage you to apply.  

Come be part of a new era at Chorus, apply today.