Manager Quality & Records Integrity

Nau mai, haere mai. We’re Chorus. You may have already heard about us and know we’re the team empowering the digital future of Aotearoa with our ultra-fast fibre. We’re a talented bunch who are passionate about our purpose: Unleashing potential through connectivity. Enabling better futures for Aotearoa.

Te Momo Tūranga | Contract: Permanent, Full Time

Te Wāhi |Where: Auckland or Wellington

Te Pūtake | Why we’re hiring: We’re stepping into our next chapter, aspiring toward 80% fibre uptake across the motu by 2030. With our new strategy providing the roadmap for what we’re working to achieve and how we’ll get there, opportunities are emerging as we seek to expand our capability and talent in new and different spaces.

Te Whiwhinga Mahi | The Opportunity

As the Quality and Records Integrity Manager at Chorus, you’ll lead a team dedicated to maintaining the integrity of our records and the effectiveness of our operations across critical systems and risks. This is a strategic leadership role where you’ll collaborate with senior leaders, internal audit, and external stakeholders to ensure our frameworks and standards support long-term resilience and compliance.

You’ll drive improvements across records management, playing a key role in shaping how Chorus manages its network asset data, supplier performance, and business risk. You’ll also lead the continued development of our quality strategy and annual plans, making sure they align with business priorities and deliver measurable impact.

This is an opportunity to take on a high-impact role with broad scope, where your leadership will help strengthen our approach to quality, information management, and operational excellence across the business.

Ō Wheako, ō Pūkenga | Your Experience

You’ll bring a strong background in quality or information management, with the confidence to lead strategic programmes, influence at a senior level, and drive continuous improvement across complex systems.

You will bring to the role:

5–7 years’ experience in quality, records, or information management
A relevant tertiary qualification – ideally in Business, Quality Management, or a related field
Certifications like Six Sigma or ISO 9001 (a plus, not essential)
Experience engaging with senior stakeholders and influencing outcomes
Strong problem-solving and analytical skills
Confidence working with complex data, reporting, and improvement initiatives
A track record of successful mentorship and collaboration
Excellent communication skills and the ability to inspire with clarity and trust

Mō mātou | About us 

We’re shaping a future where all New Zealanders are free to access opportunities that define their own lives, as we expand our network to help Aotearoa grow. 

With a new strategy in place and a powerful, inspiring purpose, Chorus is an exciting space right now. We’re on the path to moving from being the great network builder to being the great network operator. To do that, we embrace our mindsets: Be bold, ignite growth, Honour our past, reimagine our future, and Connect communities, empower people. We need people who not only embody these mindsets and the underpinning behaviours but who also inspire others to do the same. 

With our Chorus Care package benefits behind you, you’ll have the opportunity to learn and grow alongside a caring, open-minded team in an environment that embraces diversity, encourages innovation, redefines flexibility, and offers an enviable work life balance. 

Nōu te mana | Work your way 

We know how to do hybrid working well and have been doing it for years and encourage you to find ways to work flexibly.  If it suits your circumstances and delivers great outcomes for Chorus – that’s when you know you’ve found the Flex@Chorus Sweet Spot! 

He Wāhi Whakaōrite Whiwhinga Mahi.  

We have a fair, inclusive and equitable culture where our differences are our strengths, we connect on shared values, and everyone has the opportunity to thrive.  Please let us know of any accessibility requirements you would like us to consider to support you with your application. We know women are underrepresented in senior roles, and we want to change that.  If you’re a woman looking for your next step, in a company that genuinely supports your growth, has a flexible work culture and visible female leaders we’d encourage you to apply.  

Come be part of a new era at Chorus, apply today. 

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