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Cacique Foods® LLC


Director of Human Resources

Human Resources

Amarillo, TX
ID: 912-357

Cacique® is the #1 brand of authentic Mexican-style cheeses, cremas, chorizos and salsas in the United States. With a leadership position among the Hispanic population nationwide and over 13 years of consecutive revenue growth, Cacique is poised for continued growth and expansion.

Cacique was founded in 1973 upon the four core values of Family, Quality, Integrity, and Authenticity, and these values continue to provide the foundation for our success and how we work. We look to hire future teammates who embody these values, and who are innovative, resourceful, determined, and catalysts of change. As a dedicated, family-owned company, Cacique offers a rewarding environment in which to thrive and grow your career.

Role Overview

Cacique has recently built a 200,000 square-foot, state-of-the-art dairy production facility and distribution center in Amarillo, TX which opened in 2023.  This key HR role is a member of the site leadership team and will be responsible for all site-based HR activities including recruiting and on-boarding, training and workplace culture, policy development and deployment, and grant attainment.  This role also acts as the face of the Company with local schools and businesses.

Key Responsibilities:

  • Provide leadership for Human Resources initiatives and brokering the delivery of Human Resources services across multiple sites.
  • Act as consultant and coach for managers and teammates concerning organizational structures, organizational development, and implementation of change.
  • Manage the process of recruiting, selecting, and making job offers to candidates in a timely and cost-efficient manner for assigned client group(s)
  • Work with teammates, supervisors, and managers in one-on-one or in a group setting to effectively coach and counsel on performance and/or interpersonal development needs.
  • Partners with EHS Manager, site leaders, and teammates to drive a zero-incident safety culture.
  • Develop training analysis, recommend training programs, and maintain appropriate records.
  • Advise leaders in appropriate resolution of associate relations issues and be present during disciplinary meetings.
  • Administer performance review program to ensure alignment with strategy, effectiveness, compliance, and equity within organization.
  • Develop, implement, and administer workforce planning models to ensure we have the right people in the right place at the right time.
  • Ensure that we maintain our desired competitive position for compensation by participating in surveys, driving structural reviews, and communicating results.
  • Partner with the benefits team to resolve complicated benefits issues.
  • Conduct exit interviews for evaluative purposes.
  • Develop, update, and communicate company policies.

Required Skills

  • Building trust and credibility – will act as a trusted advisor to associates and leadership
  • Adaptability: Must be flexible and respond quickly and with a sense of urgency
  • Change Management: Proven track record in navigating and promoting cultural changes in people, process and performance
  • Influencing and Negotiating: Selling the value of the recommended solution as a way of improving organizational performance; gaining commitment to solutions that will improve individual, team and organizational performance
  • Business Acumen: Must be able to understand the day-to-day operations of the business and ensures consultation, projects and services delivered address business needs.  Must also be able to interpret financial data related to business success measures.
  • Makes sound recommendations: Generates effective, innovative ideas and solutions to problems; offers clients options to achieve desired results and helps clients evaluate alternatives in light of fit with desired outcomes
  • Leadership skills: motivates team towards accomplishing common goals. Promotes teamwork and cohesion with a focus on speed, accuracy, and continuous improvement to drive the results of the company.
  • Communication skills: Effectively translates the company values and culture, strategy and goals. Able to easily communicate ideas and concepts to all levels within the organization and keep clear alignment with cross functional leadership.
  • Planning: Experienced with developing and executing short and long-term projects
  • Presentation ability: Able to prepare and deliver training to various levels within the organization.
  • Problem solving: Ability to solve, scale and sustain opportunities that meet financial and procedural expectations. 

Required Experience

  • Bachelor’s degree from a 4-year accredited university; Master’s Degree preferred
  • 7+ years of experience working in a Human Resources Business Partner capacity; preferably in a manufacturing environment
  • Bi-lingual (Spanish) is highly desired
  • Strong verbal, written, and interpersonal communication skills
  • Exceptional adherence to detail, efficiency and accuracy. Takes ownership for results.
  • Good reporting analytics skills with sound knowledge of MS-Office
  • Strong team player, able to work effectively with diverse client groups
  • Strong administrative and organizational skills. Ability to prioritize workload and multi-task effectively while considering future organizational requirements
  • Ability to work under pressure and assimilate information quickly and accurately
  • Proactive and self-motivated, customer-focused with a positive attitude. Acts with speed and is decisive in a crisis or other time-sensitive situation
  • Experience supporting manufacturing and/or warehouse teams and implementing Lean / Continuous Improvement projects

At Cacique, eligible teammates receive a comprehensive benefits package which includes medical, dental, vision, life insurance and short-term disability.  As well as vacation, sick, holiday pay, birthday day off, 401k with company match, and more!

 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

This position is located at 8501 S Georgia St., Amarillo, TX. View the Google Map in full screen.