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Billing Analyst - West Chester


Accounting and Finance

Job Location

1336 Enterprise Drive, West Chester, PA

CTDI is currently seeking a Billing Analyst to undertake invoicing operations supporting one of our large Telecom customers in accordance to contract requirements. The individual in this role will issue invoices with a high degree of accuracy and have a keen eye for detail to ensure timely and precise payment processing.  This role will require an eye for detail and an ability to use an analytical to data and prioritizing tasks in a fast paced fluid environment. 

You should also be comfortable working with little supervision to meet tight deadlines.


  • Prepare and submit customer invoicing in accordance with assigned customer contract requirements
  • Work closely with the IT department to resolve any data issues and requirements
  • Constantly monitor assigned customer contacts to ensure that billing is in conformance with the contract requirements
  • Month-End closing, ensure that all assigned customer contract revenue is billed and accounted for.  Minimize the need to accrue revenue.  Assist with reconciling billing to revenue forecasts
  • Plan and implement quality assurance for assigned billing processes
  • Resolve customer disputes in a timely manner
  • Maintain excellent rapport with customers
  • Experience with vendor management is important.
  • Microsoft Office experience is required.

Required Skills


  • Detail oriented
  • Excellent PC skills, proficient in MS Excel, Access preferred
  • Experience in working with large databases and managing large data files
  • Excellent oral and written communications skills
  • Excellent analytical and problem solving skills
  • Ability to manage multiple priorities and projects

Required Experience

  • 1+ years’ experience in a customer service/data analysis role.
  • Demonstrated knowledge of Excel and Access or other data management experience.
  • 2 year Degree (preferred)

Position Type


Tracking Code


This position is located at 1336 Enterprise Drive, West Chester, PA. View the Google Map in full screen.