The College of Southern Idaho (CSI) seeks a dedicated and detail-oriented Full-Time Test Proctor to support the expansion of industry and workforce testing services. This position plays a key role in ensuring a secure, professional, and customer-focused testing environment that meets the needs of local businesses, workforce development initiatives, certification agencies, and national testing organizations.

Timeline: For best consideration, applicants should submit materials by July 15^th with a flexible start date depending on candidate.   

Location:  This position is located on the main CSI Campus in Twin Falls with some travel required to the Mini-Cassia Center in Burley.  It is a face-to-face position with no option for remote work.     

Essential Duties & Responsibilities

• Administer and proctor a variety of exams, including but not limited to industry certifications, licensure exams, workforce assessments, and academic tests.
• Ensure compliance with all testing protocols, security measures, and proctoring guidelines set forth by testing vendors and the College of Southern Idaho.
• Collaborate with industry partners, workforce development organizations, and testing providers to expand the availability of industry-relevant assessments.
• Maintain accurate records of test administration, candidate identification, incident reports, and accommodations.
• Assist in scheduling and coordinating testing sessions for individuals, businesses, and organizations.
• Provide excellent customer service by addressing inquiries, explaining testing procedures, and resolving issues professionally.
• Stay up to date with industry trends and testing requirements to enhance services and meet community workforce needs.
• Troubleshoot and resolve technical issues related to online and computer-based testing platforms.
• Maintain a secure testing environment, enforcing testing center policies, monitoring test takers, and reporting violations.
• Support the marketing and outreach of testing services to increase awareness and participation among local employers and job seekers.
• Assist in maintaining and updating test center policies, procedures, and documentation.

Qualifications

• Associates degree or equivalent work experience.
• Strong attention to detail and ability to follow standardized procedures.
• Proficiency with computers, online testing platforms, and office software.
• Excellent communication and interpersonal skills to work effectively with students, industry partners, and testing organizations.
• Ability to maintain confidentiality and uphold integrity in test administration.
• Flexibility to work occasional evenings or weekends based on testing demand.

The College of Southern Idaho is an equal opportunity employer with a commitment to cultivating and sustaining an environment in which our employees and learners thrive. The College prohibits discrimination on the basis of any legally protected status.