RECEPTIONIST

JOB SUMMARY:

The Receptionist position serves as the Front Office Administrative Assistant that represents the organization in the initial on-premise contact, providing routine information and direction to callers and visitors.  This position will provide support its supervisor and the organization at large on a regular basis. This position relies on instruction and pre-established guidelines to perform the general clerical and project related tasks.

ESSENTIAL DUTIES: 

• Professionally administer all incoming calls to include ensuring phone calls are redirected properly 
• Greet guests in a professional, friendly, hospitable manner
• Open and/or close visitor area (locking doors, closing blinds, turning off lights)
• Oversee management of common areas such as breakroom
• Set up of conference room for meeting and tidying up after meetings
• Daily pick up and distribution of mail 
• Type memos, correspondence, reports, and other documents
• Data entry and filing of documents
• Assist with scheduling
• Perform credit card reconciliations 
• Support management of company social media channels to include but not limited to monitoring postings 
• Other duties as assigned including attendance at assigned meetings

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent phone etiquette
• Minimum 1 year customer service experience
• Excellent verbal communication skills
• Must be able to be punctual 
• Able to work with minimum supervision
• Ability to assist in research and synthesize information in an easy to understand manner 
• Proficient in organizing details and completing assignments in a timely manner
• Should be customer service driven
• Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with social media platforms and SEO
• Able to multi-task
• Professional in dress and grooming appearance

MINIMUM REQUIREMENTS:

Education and Experience

• Associate’s Degree in Business Administration or related field required
• 5 years of experience providing administrative support to management staff

Preferred Education and Experience

• 6 or more years of experience providing administrative support to management staff
• Highly proficient in Microsoft Excel

LICENSURES, CERTIFICATIONS, AND REGISTRATIONS:

• None required

PHYSICAL REQUIREMENTS:

• This is largely a sedentary role; however, some filing is required
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary

WORK ENVIRONMENT:

• This job operates in a professional office environment
• This role routinely uses standard office equipment such as computers, phones, and photocopiers

CORPORATE ENVIRONMENTAL RISK MANAGEMENT, L.L.C. is a Certified Drug-Free Workplace and Equal Employment Opportunity Employer that does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, and/or disability. C.E.R.M. will only employ those who are legally authorized to work in the U.S. Any offer of employment is conditional upon the successful completion of a background, credit check, and drug screen.