Senior Account Manager – Commercial Grounds Management

Are you a landscape professional with a passion for horticultural excellence and a knack for building lasting client relationships? We are seeking a Senior Account Manager to lead our Commercial Grounds Management (CGM) division. In this role, you will be the face of the company for our premier clients, ensuring their landscapes thrive while driving growth through enhancement sales and strategic renewals.

The Mission

Your primary goal is to bridge the gap between client vision and field execution. You will manage a diverse portfolio of commercial properties, focusing on customer retention, upsell opportunities (enhancements), and new business development. You aren’t just a manager; you are a consultant who promotes teamwork and sets the gold standard for horticultural care.

Key Responsibilities

Client Relations & Strategic Sales

• Primary Point of Contact: Act as the lead field liaison for all client needs, ensuring "white-glove" service and proactive communication.

• Growth & Retention: Meet and exceed monthly sales goals for landscape enhancements and secure long-term contract renewals.

• Estimating & Proposals: Conduct site walk-throughs to gather data, estimate costs, and assemble professional proposals for new and existing CGM customers.

• Network Management: Maintain professional relationships with on-site contractors, subcontractors, and property managers.

Production Coordination

• Operational Clarity: Translate client expectations into actionable work orders for production staff to ensure efficiency and quality.

• Collaborative Scheduling: Partner with other Account Managers and Production Supervisors to manage seasonal labor needs and workflow.

• Winter Operations: Lead and support snow removal efforts during the winter months to ensure client safety and accessibility.

Horticultural Leadership

• Subject Matter Expertise: Maintain a deep understanding of industry best practices, local flora, and commercial maintenance standards.

• Client Education: Act as a consultant to clients, educating them on proper horticultural practices and proposing improvements that increase property value.

• Safety & Compliance: Safely operate company vehicles and ensure all field requests align with safety and regulatory standards.

Requirements & Qualifications

Professional Development:

• Must possess (or be willing to obtain within the first 6 months):

  • State Pesticide Applicator License

  • Certified Landscape Technician (CLT) designation

  • Completion of internal Foreman Training Modules

Experience & Skills:

• Proven track record in account management or landscape sales.

• Strong knowledge of horticultural practices and commercial landscape equipment.

• Excellent organizational skills with the ability to manage multiple sites and administrative deadlines.

• Valid driver’s license with a clean driving record.

Why Join Our Team?

We believe in promoting from within and investing in our people. As a Senior Account Manager, you will stay at the forefront of the "green industry" with access to ongoing training, a collaborative work environment, and the autonomy to manage your portfolio like your own business.

Ready to grow your career? Apply today.

Equal Employment Opportunity Statement

Bland Landscaping Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristics protected by federal, state, or local laws.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Must have valid NC Driver’s license and maintain a good driving record
• Ability to acquire NC Pesticide applicators license
• Must have good communication skills and ability to motivate others
• Ability to acquire CLT certification
• Must comply with Bland’s policies and procedures
• Must practice safety with chemicals and all equipment
• Must wear company-provided uniforms and use personal protective equipment as needed
• Ability to lift up to 50 pounds on a routine basis
• Ability to bend and stoop on a continual basis
• Ability to work outside in all weather conditions
• Ability to work around bees, poison ivy, pollen, thorns and other environmental risks

• Must have a min, 2 yr college degree and a min of 2yr exp. In related field OR a combination.