Job Title: Account Manager, Commercial Grounds Management

Position Overview

The Account Manager of Commercial Grounds Management focuses on delivering exceptional client service and managing multiple aspects of commercial landscape maintenance. The primary goals of this role are customer retention, enhancement sales, and securing new maintenance contracts. The Account Manager acts as the bridge between the client and the production staff, promoting teamwork and ensuring that customer expectations are clearly communicated and executed efficiently.

Key Responsibilities

Client Service & Sales

• Primary Contact: Serve as the main field contact person for assigned clients, ensuring excellent on-site relations and communication with clients, contractors, and subcontractors.

• Retention & Growth: Focus on customer retention while meeting monthly sales goals for landscape enhancements.

• Enhancements: Act as the main contact for enhancements on assigned sites; meet with clients to acquire necessary information and estimate new sales.

• Proposals: Assemble and present proposals for potential Grounds Management customers.

Production & Operations

• Coordination: Provide clear customer expectations to production staff to ensure efficient and proper execution of services.

• Consistency: Work with other Account Managers to ensure a consistent product across the company.

• Scheduling: Collaborate with managers on work schedules, including seasonal work needs.

• Teamwork: Work with other departments and personnel when needed to support company goals.

• Field Duties: Safely drive company-owned vehicles and assist with snow removal during winter months.

Management & Administration

• Industry Knowledge: Keep informed of new practices in the green industry to maintain a competitive edge.

• Sales Tracking: Keep informed of new or potential sales opportunities.

Growth & Locations

• Advancement: As we continue to grow, all positions offer significant opportunities for advancement, provided candidates meet the required qualifications and demonstrate an ambitious work ethic.

• Locations: If this is not the right opportunity for you, please check out our available positions with Branches across the state in: North Carolina, South Carolina, and Florida.

Equal Employment Opportunity Statement

Bland Landscaping Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristics protected by federal, state, or local laws.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.