Commercial Grounds Maintenance Production Manager

Job Purpose
The Commercial Grounds Maintenance Production Manager is a hands-on leadership role overseeing field supervisors and crews responsible for delivering commercial landscape maintenance services. This position drives operational excellence by ensuring safety, quality, efficiency, and profitability across assigned accounts. The Production Manager maintains strong client relationships, supports employee development, and upholds company standards and contracted service delivery at every site.

Key Responsibilities

Operations & Performance Management

• Manage labor hours, materials, equipment usage, and production budgets.

• Oversee timekeeping, work orders, scheduling, and data accuracy in company systems.

• Maintain and track equipment inventory, coordinating service and repairs as needed.

• Use BOSS LM to monitor job progress, document issues, and generate performance reports.

• Identify operational improvements and implement industry best practices.

• Assist with branch facility responsibilities, including security and closing procedures.

Client Relations & Sales Support

• Build and maintain strong on-site relationships with clients, contractors, and subcontractors.

• Communicate daily with Account Managers on job status, challenges, and service priorities.

• Identify enhancement opportunities and collaborate with sales to develop proposals.

• Support client retention by consistently delivering high-quality, on-time services.

Field Leadership & Production Oversight

• Supervise, coach, and train field supervisors and crews in all aspects of landscape maintenance.

• Conduct routine site inspections. 

• Monitor irrigation systems and coordinate troubleshooting and repairs.

• Lead and participate in crew safety meetings and promote a culture of zero incidents.

• Coordinate seasonal operations, including storm response and snow removal, to meet deadlines.

• Partner with other Production Managers to ensure consistency across branches and service lines.

Horticulture Standards

• Train field teams on horticultural best practices, plant health, turf care, and seasonal maintenance.

• Ensure all work is completed to company quality standards with a focus on safety and efficiency.

People Leadership & Talent Management

• Work with HR to ensure compliance with all employment policies and procedures.

• Recruit, interview, hire, and onboard new team members.

• Conduct performance evaluations, document disciplinary actions, and maintain accurate records.

• Mentor interns and new hires; support ongoing training, coaching, and career development.

• Foster a positive team culture built on accountability, professionalism, and continuous improvement.

What We Offer

• Competitive compensation and comprehensive benefits package

• Professional development, certification support, and advancement opportunities

• A collaborative team environment where your leadership drives success

• Year-round work, including seasonal service operations

Job Location

Supply NC

Required Skills 

• Two-year college degree preferred (horticulture, landscape management, or related field a plus)

• Valid North Carolina driver’s license with a clean driving record

• NC pesticide applicator license, or ability to obtain within a specified timeframe

• Strong communication skills with the ability to lead, coach, and motivate field teams

• Must comply with all Bland Landscaping Company policies and procedures

• Ability to routinely lift up to 50 pounds

• Ability to bend, kneel, and stoop continuously throughout the workday

• Must be able to work outdoors in all weather conditions

• Must be able to work around environmental risks such as bees, poison ivy, pollen, and thorns

• Must wear work boots, company-issued uniform, and maintain a clean, professional appearance

• Ability to work independently with minimal supervision

• Must utilize company-provided PPE at all times and follow all safety protocols

• Must pass a criminal background check and maintain a clean criminal record

Requirements

• Must have a minimum of 3-5 years’ experience in Commercial Grounds Management.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.