Commercial Grounds Management

Associate Branch Manager

Job Description

Level II - Exempt

Job Purpose

The Commercial Grounds Associate Branch Manager is responsible for assisting with the overall planning and performance of the Commercial Grounds Management Branch. This position is responsible for Leadership and Coaching staff, Administrative, and Management functions that support and enable overall branch level success. The position will work with the Branch Manager to effectively manage company assets at the branch level including human capital such as Account Managers, Production Managers, Enhancement Production Managers, Recruiters, Mechanics, and Enhancement Designer/Estimators. Duties other than those listed here may be required as directed by the Branch Manager. This position is a supporting position for the Branch Manager and acts on behalf of the Branch Manager from time to time in their absence.

Responsibilities include but are not limited to:

Management

• Ensure adherence to all policies and procedures as they relate to sales, administration, operations and production.
• Ensure outstanding Quality is always maintained throughout the branch and in the interests of Bland Landscaping Company.
• Coordinate and communicate with other branches and departments to promote the advancement of the entire company.
• Provide management of any needed subcontractors and ensure proper documents are maintained.
• Assist Branch Manager with oversight and measurement of Sales, Enhancements, Account Manager, and Production Managers to maintain quality and profitability.
• Keep the Branch Manager informed of all pertinent information regarding said Commercial Grounds Management Branch.
• Maintain knowledge needed for being on the forefront of the landscape industry.
• Development of branch positions from Level II- VI through training and coaching.
• Maintain communication and cohesion within the branch and with other branches.

Horticulture

• See that we implement and supervise all aspects of commercial horticulture on job sites.
• Work to improve industry knowledge through continued education and career development.

Administration and Accounting

• Oversee and perform purchasing, invoicing, inventory, and collections for the Branch.
• Measure, record, and submit monthly branch inventory to Controller.
• Manage spending through cost controls for branch.
• Work with the Branch Manager to interpret and understand key financial measurements of the branch.
• Use company systems to forecast and effectively communicate labor and material budgets for all crews as a guide for production.
• Act with initiative to ensure the integrity of data provided to the accounting system (BOSSLM mobile timesheets, inventory, and work orders)
• Work with General Manager, Branch Manager, Operations Manager, Fleet Manager, and Production Managers to manage equipment inventory and ensure accurate record keeping.
• Act with initiative to see that accounting policies and procedures are being followed consistently.
• See that all Operations related entries are made using BOSSLM for effective communication, scheduling, and tracking of job issues.

Personnel

• Assist with interviewing, hiring, orientation, training, procedures, performance reviews and terminations.
• When needed, assist in management of seasonally adjusted headcount and budgeted vs. actual hours using tools such as KPI reports and experience, at the direction of Branch Manager.
• Utilize KPI reports to forecast fluctuating human resource needs on a seasonally adjusted basis within the Branch.
• Work with Recruiter to maintain proper staffing levels according to seasonally adjusted budgets.
• See that monthly budgeted hours are forecast and acted upon with initiative by each Production Manager within the branch and direct them in making necessary adjustments.
• Implementation and management of general safety program with guidance from Branch Manager and Operations Manager.
• Supervision and development of personnel within the Commercial Grounds Management Branch

Sales and Services

• Engage in productive customer relations by communicating effectively, fostering resolution to customer needs, and representing the company in a customer-centric way.
• Work with the Branch Manager to approve all proposals, renewals and contracts in the Branch and present to General Manager for signature when required. 
• Promote Enhancement sales for the company.  The branch will have a set sales goal for each year that is set by the Regional Director.
• Promote Commercial Grounds Management sales for the company. 
• Promptly address clients’ concerns and maintain excellent client relations.
• Understand BOSS and required reports to track hours, CGM sales pipeline, and enhancement sales.

Miscellaneous

• Coordinate and communicate with other Managers to promote the overall advancement of the company.
• Ensure Branch lockup/security.
• See that repairs are made to facilities and assets in a timely manner, using approved vendors, and within company guidelines.
• See that all vehicle and equipment repairs are made in coordination with the Fleet Manager.
• Ensure the safe operation of all company owned assets.
• Safely drive company owned vehicles, as required.
• Work with HR to ensure that all company approved drivers maintain a safe driving record by periodically reviewing MVR’s as provided by HR.

Requirements:

• Must have a 2- or 4-year degree in related field or equivalent supervisory experience (preferably within BLC)
• Must have a hands-on knowledge of ground management and installation procedures
• Must stay abreast of industry and market specific trends
• Ability to bend and kneel on a continual basis
• Ability to work outside in all weather conditions
• Ability to work around bees, poison ivy, pollen, thorns, ice and other environmental risks
• Must adhere to Bland Landscaping Company, Inc. policies.
• Must possess and maintain a NCDA pesticide applicator’s license
• Must have a valid NC Driver’s license and maintain a good driving record
• Must have good communication skills and ability to motivate others
• Must assist in training of BLC employees
• Must work well with BLC customers
• Must seek out and be involved with Continuing Education opportunities
• Must network to promote BLC

________________________________________________________________

Associate Branch Manager of Commercial Grounds Management

I have read the job description for which I have applied for and can perform all the above.  If I need special accommodation for a disability, or if I have any allergies, I will notify my supervisor immediately.

Signature_____________________________________ Date_____________________

Requirements:

• Must have a 2- or 4-year degree in related field or equivalent supervisory experience (preferably within BLC)
• Must have a hands-on knowledge of ground management and installation procedures
• Must stay abreast of industry and market specific trends
• Ability to bend and kneel on a continual basis
• Ability to work outside in all weather conditions
• Ability to work around bees, poison ivy, pollen, thorns, ice and other environmental risks
• Must adhere to Bland Landscaping Company, Inc. policies.
• Must possess and maintain a NCDA pesticide applicator’s license
• Must have a valid NC Driver’s license and maintain a good driving record
• Must have good communication skills and ability to motivate others
• Must assist in training of BLC employees
• Must work well with BLC customers
• Must seek out and be involved with Continuing Education opportunities
• Must network to promote BLC

• Must have a 2 or 4 year degree in related field or equivalent supervisory experience (preferably within BLC)