Bienvivir All-Inclusive Senior Health (“Bienvivir”) is a community-based, patient-centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through the provision of the Program of All-Inclusive Care for the Elderly (“PACE”).

PACE is a unique managed care benefit for frail seniors (referred to as participants) age 55 and older who are certified by the state as needing nursing home level care and who reside in a PACE service area. PACE programs coordinate and provide comprehensive medical and support services so that participants can remain independent and stay in their homes for as long as safely possible.

 BENEFITS for Full and Part-time employees who work 30 or more hours per week:

We pay 100% of the MEDICAL monthly premiums for Employee Only coverage.

We pay 100% of the DENTAL monthly premiums for Employee Only coverage.

We provide an affordable VISION monthly premium for Employee + Family coverage.

We pay 100% of BASIC LIFE for a benefit amount of $10,000.

We offer safe harbor matching contributions for the 403(B) RETIREMENT SAVINGS account.

We offer up to fifteen (15) days of PAID TIME OFF based on paid hours per pay period.

We offer eleven (11) company-observed PAID HOLIDAYS.

We offer education and TUITION REIMBURSEMENT.  

We offer MILEAGE REIMBURSEMENT.

Bienvivir is currently accepting applications for the following position:

RECEPTIONIST

Under the supervision of the Reception and Facilities Support Supervisor, the Receptionist is responsible for routing all incoming calls, attending to visitors, vendors, and employees, phone inquiries, and other various clerical functions. This position, at times, will also be available for clerical work for the Administration department.

RESPONSIBILITIES:
1. Answer, screen, and direct calls appropriately using the Switchvox telephone system. Assure that phone calls are forwarded to the telephone exchange system in the evening.
2. Greet patrons, employees, visitors, and vendors entering the organization, ensuring to properly screen and log everyone into the visitor sign-in sheet. Direct vendors, visitors, participants, and employees from other centers to their correct destinations.
3. Provide information regarding agency services and policies, which may require interpretation of rules and policies.
4. Prepares various periodic and special reports, which may require gathering information from different sources, compiling such data, and arranging it into a proper format.
5. Type correspondence: reports, forms, schedules, and various other materials as per instructions.
6. File/archive materials according to an established filing system; retrieve files and create new files as required.
7. Use and upkeep various standard office equipment: calculator, keys, copy machines, TTY (Teletypewriter) Phones, headsets, and computers.
8. Assist receptionists at other centers in daily activities, provide coverage as needed, and update and maintain receptionist binder.
9. Distribute lunch tickets and maintain a log to be turned in to the Accounting Department. Monies collected will be stored under lock and key and tuned into the Medicare/Medicaid Billing Specialist twice weekly (Tuesday & Thursday).
10. Receive/distribute packages from FedEx, UPS, or other distribution companies, using the Delivery Sign-in sheet.
11. Submit facility work orders (repairs) through the identified work order system determined by staff for each center.
12. Assist the mail room clerk in receiving, sorting, and routing mail to appropriate staff.
13. Participates in department monthly meetings by providing feedback and a written report on progress/issues on their assigned responsibilities.
14. Tidy and maintain the reception area and adhere to BSHS values, standards, policies, and procedures.
15. Performs other duties as assigned, logically related to the responsibility level of the current job description.

QUALIFICATIONS / REQUIREMENTS:
1. High school diploma or high school equivalency required.
2. One year of administrative/clerical office work experience is preferred.
3. Bilingual English/Spanish preferred.