DIRECTOR, STUDENT EMPLOYMENT OFFICE, Enrollment & Student Administration, Financial Assistance

About the Role

The Director of the Student Employment Office is a senior leadership role responsible for the strategic direction, management, and oversight of the University’s student employment and federal work-study programs. This position plays a critical role in aligning student employment opportunities with the institution’s mission, ensuring student work experiences are meaningful, compliant, and contribute to their professional development. The Director will oversee the University’s adherence to Title IV regulations, federal and state labor laws, and internal policies while managing and optimizing financial resources associated with student employment programs.

The Director leads a dedicated team, including two Associate Directors and their staff, to enhance employment opportunities for undergraduate, graduate, and professional students. The role requires strategic vision, financial acumen, compliance expertise, and strong leadership skills to elevate student employment initiatives across the University.

Essential Responsibilities:

• Develop and implement strategic plans to improve student employment systems, workflows, and outcomes, ensuring operational effectiveness and alignment with institutional goals.
• Oversee University compliance with Title IV regulations, federal and state labor laws, and federal work-study policies, mitigating risks and ensuring best practices.
• Oversight of funds that are distributed across all departments throughout the institution, embodying over 13,000 student employees
• Lead and mentor a collaborative team, empowering staff to provide excellent support and training to students, supervisors, and payroll coordinators.
• Implement, refine, and optimize student employment systems (e.g., JobX, SAP) to enhance user experience, address technical challenges, and improve processes.
• Foster campus-wide collaboration by engaging with supervisors, payroll coordinators, and a student advisory board to continuously enhance the student employment experience.
• Provide critical financial reporting, manage Job Location and Development (JLD) funds strategically, and support the University’s campus-based aid applications.

About the Organization

Boston University Student Employment Office is part of the Enrollment & Student Administration unit (ENSA).  

Across the 9 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

About Our Benefits

This position is eligible to work remotely up to two days per week. Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.

Required Qualifications and Skills

A cover letter is required for consideration

• Master’s Degree with 12+ years of experience in higher ed administration, student employment management, financial aid,or related field.
• 8+ years of demonstrated experience in building, leading, and mentoring teams.
• Demonstrated experience managing substantial budgets, ideally with federal grants.
• Experience in employment or financial systems such as JobX, SAP, or similar platforms. Ability to lead system implementation, workflow improvements, and make data-driven decisions.
• Familiarity with federal compliance requirements, including Title IV regulations.
• Ability to build and maintain relationships with a diverse set of stakeholders, including students, faculty, and staff.
• Ability to address compliance and operational issues

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.