ASSISTANT DIRECTOR FOR AWARDING, Enrollment & Student Administration, Financial Assistance

About the Role 

BU Financial Assistance seeks an Assistant Director for Awarding. This position helps achieve Boston University's goals for recruitment, retention, and superior service by assisting students and parents in financing their education through financial analysis, planning, and advisement. This Assistant Director reviews student financial assistance applications, reviews/evaluates appeals, and verifies financial information. This role administers financial aid awards and will ensure that awards are in compliance with state and federal regulations. The Assistant Director for Awarding works closely with the Office of Admissions, Combined Enrollment Services, and Student Accounting Services to provide excellent customer service for students and their families. This role also works closely with academic advising offices and Dean of Students to resolve any student concerns. In addition, this role works with community-based organizations on college access initiatives. 

The Assistant Director's primary duties include: 

• Managing a caseload of undergraduate students;
• Evaluating, analyzing, and processing detailed confidential reports to determine student eligibility for financial assistance using both federal and institutional methodology; 
• Counseling student and families to help them make informed enrollment decisions and plan for their time at BU;
• Assisting the communications and outreach team in strengthening campus partnerships through presentations and events, both virtually and in-person;
• Ensuring that financial aid is packaged and disbursed and; 
• Participating in internal committee meetings, such as Satisfactory Academic Progress Committee. 

About the Organization

Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSAs mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

In order to be considered for this position, a cover letter must be included in your application materials.

About the Candidate

A Bachelor's degree is required for this position. We are seeking a candidate who: 

Demonstrates strong analytical skills;

Is an effective problem solver;

Displays excellent interpersonal and written/oral communication skills;

Has the ability to manage multiple and competing deadlines;

Works well independently and in a fast-paced and team-oriented environment;

Is committed to diversity, equity, and inclusion; and

Has at least three years of previous experience in a similar role.

Working knowledge of federal and state financial aid policies, procedures, and regulations are preferred but not required. Experience using PeopleSoft Campus Solutions is a plus.