Data Insight Analyst

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

 WellSense Health Plan is seeking a dedicated and experienced Data Insights Analyst to join our analytics team on a full-time, regular basis. The role of a Data Insights Analyst is crucial in shaping an organization's future direction and ensuring that decisions are grounded in data and aligned with strategic goals. This position requires a blend of analytical expertise, strategic thinking, and effective communication to drive positive outcomes for the organization supporting Service and Operations division. The ideal candidate will have a strong background in basic healthcare knowledge, data analysis, excellent problem-solving skills, and the ability to communicate complex information clearly to stakeholders.

Our Investment in You:

·       Full-time remote work

·       Competitive salaries

·       Excellent benefits

 Key Functions/Responsibilities:

• Work closely with the Senior Director of Clinical, Operational, and Payment Analytics to develop, maintain, and leverage a best-in-class analytics infrastructure to support the Plan’s Service and Operational strategy.
• Collaborate with cross-functional teams to understand data requirements and ensure the accuracy and integrity of data analysis.
• Develop and execute data-driven strategies that align with the company's mission and goals.
• Provide guidance on long-term and short-term strategic planning initiatives.
• Interpret and analyze complex data sets, utilizing various statistical methods to identify patterns, trends, and actionable insights.
• Present findings and insights to internal stakeholders in a clear and compelling manner.
• Collaborate with business stakeholders to understand their data needs, identify key metrics, and define data requirements for various projects and initiatives.
• Design and develop data models, data flows, and data integration processes to ensure accurate and efficient data collection, storage, and retrieval.
• Collaborate with cross-functional teams, including business stakeholders, data scientists, and developers, to identify opportunities for process improvement and develop data-driven solutions.
• Develop, maintain, and manage advanced reporting, analytics, dashboards and other BI solutions.
• Work to ensure continuous improvement and adoption of data management best practices and to ensure compliance with data governance and privacy policies.
• Perform detailed data analysis to determine the structure, content, and quality of data through examination of source systems and data samples.
• Deliver reports and interpret results from our data to various business units, supporting both regular reporting requirements and ad-hoc queries.
• Develop risk mitigation plans to ensure successful strategy implementation.
• Resolve issues or escalate risk to next level of management as necessary. Issues may relate to any of the phases during the project life-cycle including user requirements, development, testing, implementation, integration, training or ongoing support.

Supervision Exercised:

·       No supervision

 Supervision Received:

·       General supervision is received weekly.  Expected to work independently with support from immediate supervisor and colleagues across Analytics community.

Qualifications:  

 Education Required: 

·       Bachelor’s Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

 Education Preferred:

·       Master’s Degree in Data Science, Mathematics, Statistics, or a related field, or nearing graduation from such a program.

Experience Required:

• 2-3 years of experience in data analysis or related roles especially in Service and Operations business areas
• Three or more years conducting advanced analytics using SAS and/or SQL.   
• Must have deep understanding and hands-on experience with Tableau.
• Excellent problem solving and analytical skills.
• Self-motivated, takes initiative to identify opportunities for improvement and makes recommendations for improvement.
• Ability to work independently and collaboratively.
• Ability to communicate customers about data needs and explaining report methodologies.
• Working knowledge of utilizing Enterprise Data Warehouse
• Ability to think out-of-the-box to handle any challenging and complex request.
• Experience managing multiple initiatives or projects at a given time
• Ability to foster teamwork and positive attitude

Competencies, Skills, and Attributes:

• Advanced SQL programming skills.
• Proficient in Tableau (Desktop and Server)
• Some knowledge of Python scripting
• Strong analytical and problem-solving abilities. Ability to use all relevant data to support decision making.   
• Enjoy analytical challenges in a fast-paced environment with strong ability for managing multiple projects simultaneously and meeting deadlines.  

Working Conditions and Physical Effort:  

• Ability to work East Coast business hours.
• Regular and reliable attendance is an essential function of the position.
• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required. No or very limited exposure to physical risk. 

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees