Location: Washington, DC
Schedule: 9:00 AM to 5:30 PM, Mon-Fri 
FLSA: Exempt
Position Type: Full-Time/Regular

Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a Billing Supervisor in our Finance department, reporting directly to the Billing Manager.  

The position will reside in the Washington, DC office with hybrid work capabilities and will be responsible for the direct supervision of the billing staff, managing assigned monthly processes and the creation and dissemination of billing related reports. The Billing Supervisor is expected to serve as a positive role model and mentor, and to perform all responsibilities with a commitment to providing superior service to the firm’s clients, attorneys, advisors and staff, efficient and effective departmental operations, and an atmosphere of teamwork and continuous improvement.  Above all, the Billing Supervisor must fulfill the needs of the firm in a manner which is consistent with the Firm’s Core Values.

Key responsibilities of this position include: 

• Meet with partners monthly to discuss WIP and AR inventory and keeping them informed about potential issues to determine the best course of action.
• Prepare monthly prebills for distribution to attorneys.
• Monitor local monthly billable WIP and report status to management
• Communicate with attorneys and secretaries to address any billing questions or report requests. 
• Audit prebills to ensure proper rates and/or special arrangements are accurate and enter approved timekeepers in Aderant.
• Revalue rates on prebills as needed.
• Manage Bill Groups in Aderant to ensure client contact and currency are accurate.
• Manage Bill Formats in Aderant to ensure invoices meet partner and client requirements.
• Edit, prepare and audit finalized monthly prebills for accuracy prior to posting.
• Process and monitor the e-billing process including confirming that the Bill Distribution Method in Aderant and BillBlast are in sync in an effort to prevent e-billing errors for those clients that are electronically billed, and ensure that invoices are successfully submitted, including monthly estimates of accruals.
• Ensure supporting documents accompany invoices pursuant to client requirement. 
• Research rejections, handle appeals, and short pays and client payment disputes in a timely fashion.
• Prepare Accounts Receivable write-off according to firm policy.
• Assist in transitioning matters handled by departing attorneys and determine which matters are inactive in an effort to facilitate matters to be closed where appropriate.
• Verify daily new business memo and ensure correct input of information and special billing arrangements for assigned clients.  
• Overall responsibility for supervising the Billing staff, including setting daily priorities, coordinating daily workflow and assignments and ensuring quality of work and timely completion of billing assignments.  
• Consult with and assist Billing Manager on department procedures and ensure implementation with staff.
• Monitor the office monthly billable WIP and accounts receivable by reporting comments from the Billing Specialists to Manager and escalating issues with the responsible attorneys as necessary. 
• Advise Billing Manager on staffing and personnel issues, productivity, training and professional development as needed.  
• Manage the monthly process of recording bills in Aderant by month-end and provide delinquency reports to management.
• Process and record office escrow transactions.
• Handle escalated inquiries from secretaries, attorneys and clients regarding bills.
• Supervise daily work to billing staff and provide guidance on prioritizing, problem solving and completing tasks as assigned.
• Assist in constructive resolution of conflicts among team members, other departments and internal clients.
• Contribute to annual reviews and provide constructive feedback on regular basis.  Identify possible training/development needs and opportunities for growth of team members.
• Lead by example in promoting teamwork within the Billing department.
• Participate on team meetings and engage in achievement of department goals and objectives.
• Work with attorneys as necessary to complete the monthly billing and other assigned tasks, including coordination of escrow transactions.
• Coordinate with Billing Manager on regular basis to report work in process and unbilled time, and raise issues 
• Implement firm billing standards, policies and programs as required.
• Develop relationships with attorneys and partners and serve as support for issues that may arise. Resolve problems when possible and, as necessary, report problems to Billing Manager in a timely manner.

Qualifications (Experience, Knowledge, Skills & Abilities):

• Bachelor’s degree required.
• 3+ years of law firm billing experience required.
• Prior supervisory experience. 
• Experience with computerized accounting systems, Aderant preferred.
• Experience with E-billing.
• Advanced knowledge of Excel.
• Thorough knowledge of MS Office applications including Word and Outlook.
• Excellent oral and written communication skills, including the ability to communicate potentially detailed and complex information to others.
• Aptitude and willingness to work with complex procedures.
• Strong organizational skills and attention to detail. 
• Ability to read, comprehend and follow instructions.
• Ability to manage multiple priorities and adjust to changing priorities in a professional manner.
• Ability to work independently and with a team.
• Willingness and ability to assume new tasks and responsibilities.
• Basic knowledge of human resources policies, practices and legal requirements.
• Strong leadership skills and willingness to function as a role model within the office.
• Excellent judgment and common sense.
• Strong service orientation, and an ability to establish and maintain effective working relationships with users, peers, office and firm management, and outside business partners.
• Ability to work well under pressure, facilitate solutions, and meet deadlines and milestones for projects assigned. 
• Ability to work extended hours as necessary to fulfill time sensitive responsibilities.
• Commitment to professional growth and development.

The anticipated base salary range for this position in Washington, DC is $100,000-115,000.  The actual salary offered will be based on several factors, including, but not limited to, relevant education, qualifications, years of relevant experience, certifications or other professional licenses held, job-related knowledge and skills, business needs, and the location from which the work will be performed.  Additionally, salary or hourly wages may be only part of the total compensation package, which may also include a full range of health and other insurance benefits, financial and/or other benefits (including 401(k) eligibility), a discretionary bonus, and various paid time off benefits.  Additional information about benefits and rewards can be found here.

Akin Gump Strauss Hauer & Feld LLP participates in E-Verify for purposes of verifying employment eligibility.
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