APU seeks employees who desire to contribute to our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and one another.

The Program Manager for CCSD and Social Work reports to the Program Directors of the College Counseling and Student Development (CCSD) program and the Bachelor of Social Work (BSW) programs. The Program Manager role also involves supporting the program directors and their departments, which includes managing communications with students and faculty, initiating adjunct faculty contracts and tracking their timekeeping, maintaining the budget and faculty workloads, tracking student progress in coursework and practicum/field work, supporting program events, developing systems and policies to streamline departmental operations, and other duties as assigned.

Required Education

• Master’s degree required in a related field (i.e.education, business, or leadership). Applicants who do not meet the educational requirement may substitute significant administrative work experience.

Required Experience

• Three to five years of administrative, program management, and/or budget experience showing progressively more responsibility for program development and implementation.  
• Prior event planning experience is preferred.
• Knowledge of APU systems within multiple departments is preferred.

Primary Duties/Essential Functions

College Counseling and Student Development (CCSD) Program Support- 50%

• Oversees and plans the department’s activities and assists in the advising of students needing guidance.
• Coordinates and submits course schedules promptly to the Registrar. Manage edits and track changes within faculty workloads. Creates, routes, and tracks adjunct contracts. Update Student Services of Changes.
• Manage Adjunct timecards and department correspondence, and provides resources from university initiatives.
• Provides administrative support to the department’s chair, program directors, and faculty.
• Manages schedules and workloads for graduate student workers within the department
• Coordinates and facilitates special events for the department.
• Manages correspondence with students.
• Oversees program scheduling, calendar, and reservations.
• Track monthly and annual budgets within Adaptive Insight, providing the Program Director with a monthly budget summary analysis of spending patterns.
• Monitor restricted accounts and keep the Program Director apprised of status and trends.
• Oversee processes and support for the Concur system: credit card reconciliation, reimbursements, and travel requests. for all budget lines, provide weekly budget updates and spending projections)
• Assist the program director in the oversight and administration of the programs
• Manage the hiring logistics for all new adjuncts. Manages correspondence with both adjuncts and faculty.
• Records minutes in faculty meetings.
• Oversee the service and maintenance of all program resources, and assist in purchasing resources as needed.

Bachelor of Social Work (BSW) Program Support - 50%

• Responsible for maintaining a professional office atmosphere, responding to program inquiries, attending recruitment events, providing ongoing student services, and coordinating with other departments on campus.
• Act as a confidential assistant to the program director.
• Coordinate program calendar and meetings.
• Attend meetings; prepare and distribute minutes.  
• Assist with special projects.
• Coordinate the student admissions, recruitment, and advisement process, and provide course and transfer information to prospective students.
• Coordinate with the admissions committee to review and process applicants, and manage up-to-date files.
• Manage and communicate student program changes and necessary forms with the registrar and admissions offices.
• Provide reporting to the registrar regarding new majors admitted to the program.
• Coordinate course scheduling and communication with the registrar’s office.
• Support the coordinator of field education as needed.
• Maintain the data and accuracy of all student files, including internship documents.
• Coordinate hiring, training, supervision, and management of assignments for the student workers.
• Coordinate the process for ordering course textbooks, materials, and desk copies.
• In coordination with the Program Director, manage department budget, record keeping, reimbursement requests, and expense justification.
• Provide academic advising to students in coordination with the Academic Success Center and BSW faculty, including creation and revision of academic advisement maps and oversight of academic advising schedules and processes.
• Manage program evaluation and assessment process (exit survey, Google Docs, Formstack forms, etc.).
• Provide administrative support to faculty, including liaison support to BSW student organizations and events.
• Coordinate, facilitate, and implement department events, including, but not limited to, BSW graduation reception and senior banquet; and MSW hooding ceremony.
• Coordinate, in conjunction with the program director, updates to the student handbook.
• Maintain bulletin boards with up-to-date and relevant materials, as well as communicate appropriate social media postings to the Department Coordinator.
• Manage day-to-day office operations, including ordering and maintaining office supplies, coordinating duplicating requests, and maintaining department files.
• Regular, punctual attendance as required by the supervisor based on department needs.
• Performs other duties as required by the supervisor.

Skills

• Skilled in the preparation of data-driven reports, written and verbal communication, administrative and organizational tasks, and interpersonal interaction.
• Strong analytical and problem-solving ability.
• Strong ability to build and maintain a network of relationships and stability
• Ability to prioritize and manage multiple tasks concurrently.
• Knowledge of issues and efforts in higher education (including Christian higher education).
• Well-organized and detail-oriented.
• Ability to navigate and maintain composure in high-demand and uncomfortable conversations.

Mental Demands

• Ability to work under pressure, exuding a mature demeanor while multitasking in a deadline-oriented environment with accuracy and consistency.
• Ability to work independently and meet deadlines.
• Ability to work collaboratively with a team, as well as an independent contributor.
• Ability to exercise good judgment and discretionary skills in determining when to act independently and when to consult management prior to taking action.
• Self-starter with a positive attitude.
• In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

Physical Demands 

• Requires repetitive motions and sitting at a computer keyboard.
• Hearing and speaking on the telephone.
• Able to conduct business at other offices on campus.
• Able to lift, bend, grasp, reach, lift up to 20 lbs. occasionally.

Visual Demands

• Reading, writing notes, and computer monitor.

Environment

• Pleasant office, comfortable temperatures. 

Technologies

• Proficient in Google Apps., Microsoft Office, Word, PowerPoint, Excel, Slate, Stellic, and Peoplesoft.

Compensation

• Grade 10: $25.94 to $29.83 is the hourly compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package. 

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Please click the links to learn more about 'what we believe', our 'mission statement', and our 'statement of faith'.

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/.

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.