APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is pleasing to God and edifying to one another.

• At least one to two years of experience working in and/or leading academic success initiatives in areas such as university writing, tutoring, and speaking centers. 
• Three to five years of experience working in higher education preferred.
• Strong interpersonal skills for interaction with faculty and students. 
• Strong verbal and written communication skills. 
• Ability to work creatively and cooperatively. 
• Strong project planning and management skills for projects of varying complexity. 
• Experience and expertise in working with multilingual students is preferred.

• Oversee Title V Learning Assistants Program (including during Summer Bridge if applicable). 
• Collaborate with faculty on the implementation of Learning Assistants for their courses. 
• Take primary responsibility for the centers during the summer months. 
• Oversee promotion efforts for Writing and Tutoring Centers and Learning Assistants Program. 
• Collaborate with faculty, students, tutors, and writing coaches on the implementation of regional campus and site services. 
• Collaborate on the interviewing, hiring, onboarding, and training of all graduate and  undergraduate student tutors, learning assistants, writing coaches, and office assistants (cumulatively upwards of  40 students at all levels and campuses, as well as regular staff).
• Oversee undergraduate and graduate tutors and writing coaches. 
• Oversee undergraduate fellowship/assistantship/tuition waiver programs across schools and  colleges in connection with writing and tutoring services. 
• Maintain regular budget records, requests, invoices, reviews, and projections for Writing and Tutoring Centers.
• Oversee physical office space, order supplies, etc. in the Writing and Tutoring Centers. 
• Manage scheduling platforms (TutorTrac, Google Calendar, Zoom, among others) and scheduling for staff and student writing coaches, tutors, student users, and office assistants. 
• Collect requests for workshops and develop a schedule of delivery in concert with  the Director. 
• Create a listing of availability connected to student support for writing at the undergraduate and  graduate levels, including soliciting and implementing feedback regarding individual and group  sessions, as well as workshops and course visits. 
• Administrate the Title V Learning Assistants Program in collaboration with school and college  partners with special attention toward writing efficacy across student populations. . 
• Produce annual reports for the Learning Assistants and Writing and Tutoring Centers and other data reports and statistics when requested. 
• Coordinate writing and project management assistance programs that focus on the unique needs of  professional and graduate students, with an emphasis on "capstone" project management. This may  include "Bootcamp" style writing workshops. 
• Coordinate writing assistance programs that address the needs of students with a first language  other than English, with an emphasis on native Spanish speakers. 
• Serve as the Learning Assistant Program, and Writing and Tutoring Center planning representative at campus events. 
• Facilitate course visits by tutors and writing coaches to promote availability of services to students. 
• Maintain weekly, semesterly and yearly data collection spreadsheets. 
• Track how promotion efforts connect to center usage. 
• Use data to analyze the efficacy of the Learning Assistant Program and Writing and Tutoring Center, identify areas of improvement or need, identify high-demand courses, identify gaps in service, etc.
• Use university data (DFW rates, Course Request Forms, etc.) to identify courses that require higher  levels of academic support in order to adjust offerings to best serve APU students. 
• Write and administer surveys, assessments, and feedback forms to students, tutors, writing coaches, student users and faculty members. Review submissions, and identify areas of high performance and areas of improvement. 

• Ability to manage details and follow through. 
• Strong written and verbal communication skills. 
• Must be collaborative and an effective team member and team builder.

• Ability to engage in critical thinking and exercise independent judgment. 
• Ability to maintain confidentiality and manage confidential information. 
• Self starter, ability to communicate effectively in written and oral form. 
• Through programs and services offered, the Writing and Tutoring Centers and Learning Assistants Program support a wide range of diverse student  populations in a dynamic and interactive environment. It is imperative that the Program Manager demonstrates a desire to learn about the varying needs of diverse populations, can appropriately engage, and celebrate the differences of all students with whom we work in a high traffic setting. 

• Hearing and speaking on the telephone and/or computer. 
• Meetings may require walking and/or driving to various University locations. Compensation available  in accordance with university policies. 
• Ability to pull, push, bend, grasp, reach and lift up to 20 lbs. 
• Requires repetitive motion and sitting at a computer keyboard. 

• Expectation to become proficient in TutorTrac, Stellic, or other administrative software. 
• Proficient in Google Apps., Microsoft Office, Word, and Excel.

Compensation

• Grade 10: $25.94 to $29.83 is the hourly compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Please click the links to learn more about 'what we believe', our 'missions statement', and 'statement of faith'.

You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here: http://www.apu.edu/stories/

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.