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Program Coordinator - Department of Counseling and School Psychology

Administrative Professionals

Azusa, CA
ID: S218


APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is edifying to God and to one another.


This position is responsible for student assistance and program coordination for programs within the Department of School Counseling & School Psychology.


Required Education

  • Bachelor’s degree required.


Required Experience

  • Three to five years related experience in higher education (equivalent experience may be considered).


Primary Duties/Essential Functions

The Program Coordinator reports directly to the Chair, Department of School Counseling & School Psychology, serving the department programs – credential and masters.  Specifically, s/he will serve in the following capacities:

  • As confidential assistant to the Chair and focused work with one or more Program Directors. This includes:
    • Assisting with administrative responsibilities within the program, including responding to telephone and role account emails, preparing correspondence, and tracking and following all program-related issues.
    • Assisting Chair/Program Director with troubleshooting student issues and concerns, including student petitions, exceptions, and enrollment issues.
    • Assisting Chair/Program Director in scheduling courses.
    • Preparing reports as directed by the Chair or Program Director.
    • Supporting Program Director with organization and planning of Program Advisory Council(s).
    • Assisting with special projects as directed by the Chair or Program Director.
  • As liaison between students and the Department of School Counseling School Psychology. This includes:
    • Coordinating the graduate student admission process from inquiry through admission, including tracking and monitoring enrollment, progression toward credential and/or degree, and completion.
    • Communicating with students about program requirements and policies, and assisting with student questions
    • Tracking and following student progress through the program.
    • Coordinating with the Office of Credentials in managing the advising schedule/calendar for program(s).
    • Monitoring the status of intern credential holders to ensure correct course enrollment and continuing mentor supervision.
    • Collaborating on issues pertaining to clinical practice and fieldwork, including gathering documents for clinical practice clearance, determining clinical practice eligibility, and notifying students of clinical practice placement assignments, as well as other items required for students to participate in clinical practice.
    • Monitoring and reviewing data collection for student completion of program requirements at all transition points. Includes working with Student Learning and Licensure.
    • Confirming student completion of program requirements, providing this information to Program Directors, Credential Analysts, Graduate Registrar, and others at program completion or as requested.
    • Serving as contact point between students and the various programs and responding to student phone calls, emails, and walk-in visits.
    • Creating a welcoming atmosphere and building student community.
  • Provides support to full and adjunct faculty within the department. This includes:
    • Coordinating with full and adjunct faculty to ensure timely preparation of adjunct contracts and faculty payment forms as necessary.
    • Coordinating the beginning and end of term processes to ensure smooth transitions.
    • Monitoring course enrollment and coordinating course schedule changes with Program Directors and department personnel.
    • Evaluating textbook needs and coordinating with bookstore on requisitions, including ebook offerings through Immediate Access, and Redshelf.
    • Coordinating with ITT on course needs within Canvas platform.
    • Processing facility and room requests as needed.
  • Supports program functions within the Department of School Counseling & School Psychology. This includes:
    • Creating and maintaining program files and documents, including archiving files and documents in ARK.
    • Collaborating and communicating with Registrar, Admissions Office, and other departments and programs interacting with the Department of School Counseling & School Psychology.
    • Collecting and maintaining data for accreditation, program review, and state certification and accreditation programs.
    • Coordinating and assisting with program workshops, department meetings, trainings, and events; including student events, new student orientation and graduation receptions.
    • Attending events, meetings, training and development opportunities as appropriate.
    • Performing other duties as assigned by the supervisor.


  • Excellent communication skills, both oral and written.
  • Good organizational and problem-solving skills with attention to details.
  • Ability to balance a variety of tasks and demands.
  • Strong interpersonal and relationship building skills.
  • Must be a collaborative and effective team member.


Mental Demands

In agreement with the purpose and goals of Azusa Pacific University to provide a Christian-based higher education for its students, this position requires the:

  • Ability to exercise independent judgment and discretion.
  • Ability to manage several tasks simultaneously.
  • Ability to work under pressure to meet demands and deadlines.
  • Ability to learn procedures and retain information.


Physical Demands

  • Repetitive wrist and finger motions with the use of computer
  • Speaking and hearing demands.
  • Ability to conduct business at other offices on campus.
  • Ability to lift, bend, grasp, pull and reach.
  • Ability to lift up to 20 lbs. occasionally.


Visual Demands

  • Computer monitor, reading.



  • Pleasant office setting, comfortable temperature.



  • Proficient in Google Apps (Docs, Spreadsheets, Slides), Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with Canvas, Student Learning & Licensure, and Zoom is a plus.



  • Grade 7: $19.49 to $22.41 is the hourly compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.


Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Please click the links to learn more about 'what we believe', our 'mission statement', and our 'statement of faith'.


You can learn more about APU by watching the stories of faculty, staff, and alumni as they carry out our mission here:


Azusa Pacific University will conduct a background check on all final candidates.


Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.


This position is located at 701 East Foothill, Azusa, CA. View the Google Map in full screen.