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Bracco Medical Technologies

Current Openings

Technical Training Specialist




Why Join Bracco Medical Technologies?

We care as much about our employees as we do our patients. Our culture fosters a work environment where employees can thrive, be passionate and have fun along the way.  Each member of the Bracco Medical Technologies team has the power to make a difference......every day!


Position Description

Position Summary:

The Technical Training Specialist conducts live technical training on the range of BMT products for BMT customers, partners, and employees in the classroom, virtually, and on-site. This role is responsible for preparing educational materials, administering training programs, and administrative services related to training scheduling and processing.

Primary Duties & Responsibilities:

General Product Training

  • Conducts live technical training, both for field and in-house, specifically including troubleshooting, preventive maintenance, and upgrading of the various BMT injector products for customers, partners, and employees in the classroom, virtually, and on-site.
  • Learns about new and updated products and features to ensure the ability to train on the products and versions. Stays up to date on new products, tools and technologies.
  • Follows up on training via education surveys, and personalized email communication to each attendee to provide additional education opportunities and ensure customer satisfaction and knowledge retention.
  • Provides enthusiastic, interactive and engaging training sessions using adult learning methodologies.
  • Assist in collecting and providing training key performance indicators (KPI's). 
  • Provide administrative support for technical service student, class and documentation requirements.

Training Development

  • Assist in the development of new training standards and programs in support of ACIST supported products.
  • Assist development and updates of ongoing live training curriculum.
  • Assist development of online training products for both initial and ongoing training requirements.
  • Partner with internal BMT departments in furthering overall training program development.
  • Develops relevant LMS procedures, work instructions, guidelines and process documentation in support of technical training.
  • Other projects/duties as assigned.

Qualifications (Knowledge, Skills & Abilities):

Minimum

  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by ACIST Medical Systems.
  • BA or BS degree, or a combination of education and experience providing equivalent knowledge.
  • 2+ years of experience in technical training, field sales, product support and/or consulting.
  • Ability to design and develop written instructional materials, procedures, and guidelines of the highest quality.
  • Passion for exploring, discovering, learning, implementing and supporting new technologies that enable innovative learning approaches.
  • Ability to constantly assess training needs and prioritize/re-prioritize objectives.
  • Ability to lead cross-functional project teams to support training implementation and/or enhancement initiatives.
  • Proficiency in building and maintaining good working relationships with subject matter experts and key stakeholders.
  • Excellent interpersonal and communication skills combined with a sincere passion for enabling others through training.
  • Excellent internal customer mindset – customer service oriented.
  • Proven organizational skills, planning skills and ability to work effectively within teams.
  • Take initiative to move things ahead.
  • Decision making and problem solving skills; ability to analyze information, evaluate results and choose the best solution.
  • Advanced to expert level skill in Microsoft Office suite, including Word, PowerPoint and Excel.

 

Preferred:

  • Experience with industry training standards (SCORM –Shareable Content Object Reference Model).
  • Validation experience with a Learning Management System.
  • Strong presentation and facilitation skills, with experience in both small and large groups.
  • Experience creating and delivering e-learning content.
  • Knowledge of medical device regulations and standards such as 21 CFR Part 820, 21 CFR Part 11, and ISO 13485.

 

 

Other:

  • Mental demands – work is detail oriented, often with multiple priorities.  The environment is deadline sensitive and may be exposed to high-pressure situations. 
  • Travel requirements are minimal.  Travel would be about 2 – 3 days duration each trip with total travel expected to be less than 10% annually.  May include international travel.

 


Job Location

7905 Fuller Road, Eden Prairie, Minnesota

Tracking Code

1075-432

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