Serves as the enterprise-level designer and technical authority for all UEM platforms across the environment. This role architects end-to-end management strategies for Windows, macOS, iOS, and Android devices, ensuring secure, scalable, and automated endpoint management.

Position requires on-site support.

Responsibilities may include, but are not limited to:

·      Serve as lead architect for Workspace One, Microsoft Intune/Jamf enterprise deployments.

·      Design configuration baselines, compliance frameworks, conditional access integration, and advanced automation pipelines.

·      Define and maintain zero-touch deployment strategy across device types.

·      Oversee high-level scripting architecture using PowerShell, Python, and platform-specific tooling.

·      Lead major modernization efforts, including transitions to Declarative Device Management, Platform SSO, and ABM-driven provisioning.

·      Provide guidance to engineering teams and mentor senior and mid-level administrators.

·      Review and approve UEM security controls, reporting structures, and integration with enterprise systems.

Required Experience

·      BS in IT or related field (preferred). Formal technical training, certifications, and/or additional experience may be substituted for the degree preference.

·      5–7 years direct UEM engineering experience.

·      3+ years architectural-level design or enterprise engineering leadership experience.

·      Extensive experience implementing Apple Business Manager and Declarative Device Management.

·      Expert-level knowledge of WorkSpace One, Microsoft Intune, and/or Jamf (deployment, configuration, lifecycle, compliance).

·      Deep understanding of UEM security models, certificate-based authentication, conditional access, and mobile threat protection.

·      Advanced scripting capability (PowerShell required; Python strongly preferred).

·      Ability to design scalable, automated architectures supporting thousands of endpoints.

·      Strong interpersonal and leadership skills.

Qualifications:

·      Must obtain an agency public trust suitability determination prior to start date.

·      Ability to work closely with executive leadership on sensitive, mission-critical decisions.

·      Strong documentation and standards development capability.

·      Must have excellent verbal and written communication and stakeholder-facing skills.

·      Ability to communicate effectively and efficiently with all levels of leadership.

·      Must be able to work independently and within a multi-disciplinary team to meet demanding deadlines in a fast-paced technology environment.

·      Must maintain a high level of customer service for all support interactions.

·      Experience supporting a complex Federal agency enterprise is a plus.

·      Relevant expert-level Microsoft certifications are preferred.