The Senior Net Ops Specialist will oversee the infrastructure and network operation for the customer. The Senior NetOps Specialist will plan, implement, and operate network services/systems, to include hardware and virtual environments and be responsible for responding appropriately to alerts and events. 

A Secret clearance is required for eligibility for this position.

Required Experience

-10+ years of experience overseeing incident resolution and ensuring appropriate response to escalations. 

-Coordinate infrastructure repairs including directing remote activities to ensure continuity for service delivery. Review root cause analysis documentation to address performance management and incident correlation issues.

-Provide data center support where appropriate. Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

-Provide incident notification to Government representatives.

-Must possess at least two of the following certifications: a CISCO Certified Network Professional (CCNP) Routing and Switching, CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or Microsoft Certified Solutions Associate (MCSA).