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Contingent Reprographics Operator



Manufacturing

Los Angeles, CA
 • 
ID: 44119
 • 
Full-Time/Regular

Core responsibilities include:

TASK LIST

  • Oversee office services/mail operations. Escalate issues to Onsite Account Manager as necessary
  • Daily workflow
  • Ensure proper job assessment and production estimation
  • Ensure deadlines are met or effectively renegotiated
  • Quality assurance
  • Monitor Metrics entries, make corrections or escalate issues to Account Manager as necessary
  • Update deal codes in Metrics
  • Compile and report monthly equipment metrics for US fleet, equipment downtime and performance issues
  • Lead operator
  • On-call service for Holidays and Weekends (troubleshooting, workflow solutions, job queries and schedule conflicts)
  • New Operator training
  • Provide support for specialty projects
  • Stock and monitor supplies
  • Stock Pantry
  • Identify and offer ideas on service/process enhancements to Onsite Account Manager
  • Monitor and maintain policies and procedures to Office Services staff

 

#CB

 


Required Skills

Required Skills:

  • Strong computer literacy and ability to work in a team environment required
  • Working knowledge of banking specific documents (Binding, Hole punch, tabs, Pitch books)
  • Skills in Microsoft Word, Excel, PowerPoint (a plus)
  • Knowledge of Xerox and HP printing devices
  • Ability to quickly learn proprietary systems
  • Excellent written and verbal communication
  • Provide premiere service to clients with a “can do" attitude
  • Desire to train across multiple job functions for increased utilization
  • Ability to handle highly confidential information
  • Able to lift up to 25 lbs

 

 


Required Experience

  • Skills in Microsoft Word, Excel, PowerPoint (a plus)
  • Knowledge of Xerox and HP printing devices
  • Ability to quickly learn proprietary systems
  • Excellent written and verbal communication
  • Provide premiere service to clients with a “can do" attitude
  • Desire to train across multiple job functions for increased utilization
  • Ability to handle highly confidential information
  • Able to lift up to 25 lbs

RRD is an EEO/AA including Vets and Disabled Employer

 


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