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Receptionist (Atlanta M-F 7:30am-4:30pm)



Administration

Atlanta, GA
 • 
ID: 47927
 • 
Full-Time/Regular

RRD-Receptionist

We are seeking to fill a Receptionist role. This individual should be someone who has a desire to learn the various roles associated with being part of an office support role in a corporate financial services setting. Candidates should also have a strong client and customer services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.

 Principal Responsibilities

  • Answer telephones and transfer to appropriate staff member
  • Meet and greet clients and visitors as needed
  • Maintain a clean and aesthetically pleasing reception area
  • Create and modify documents, and prepare reports using Microsoft Office
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
  • Schedule conference room usage, coordinate site visitors and arrange for access as needed.
  • Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
  • Perform other duties as needed including coverage for other business service functions at the site.
  • Maintain hard copy and electronic filing system
  • Handles sensitive and / or confidential documents and information responsibly, and with integrity
  • Fulfilment of document scanning requests
  • Cross train in all service areas and provides backup support as needed.
  • Communicates professionally via email and verbally
  • Ensure all work is performed according to client specifications, meeting and exceeding expectations.
  • Deliver support for specialty projects as required.
  • Monitor and maintain customer and RR Donnelley policies and procedures.
  • Support staff in assigned project based work
  • Provide multiple site support as needed

Required Skills

  • 2-3 years’ experience in similar service
  • Ability to work overtime as needed
  • Ability to handle sensitive and/or confidential information.
  • Ability to work well with others in a team atmosphere
  • Experience in navigating a high-profile, high-paced environment
  • Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
  • Provide premiere service to clients with a “can do” attitude.
  • Excellent written and oral communication
  • Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
  • Ability to problem solve, rationalize and mitigate/manage obstacles presented.

RRD is an EEO/AA including Vets and Disabled Employer


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