At Make-A-Wish® America, we are more than a great place to work — our work is life-changing. Together, we create life-changing wishes for children with critical illnesses. Nearly 40 years ago the inspiration for Make-A-Wish began with one little boy's wish to be a police officer. Today, together with our volunteers, donors, staff and supporters, Make-A-Wish has granted more than 500,000 life-changing wishes and transformed countless lives. 

THE TEAM   

Make-A-Wish America is the national headquarters for our organization, providing resources and support for our Chapters around the country. The Revenue Partnerships and Services Team is committed to providing a best-in-class donor experience by elevating our fundraising programs across the country. This team of fundraising professionals are driving a culture of philanthropy to provide resources to grant a wish for every eligible child.

THE ROLE   

The Leadership and Planned Giving Specialist serves a critical role on the Leadership and Planned Giving team at Make-A-Wish America, reporting to the Director of Planned Giving. The role of the Specialist is to enhance the operational excellence of the unit in the areas of gift programs, communications, estate management, planned gift marketing, endowment management and distributions, Customer Relationship Management (CRM) reporting, revenue forecasting, budget management, and overall leverage of the CRM.  Through this work, the Specialist will enhance the ability of the Leadership and Planned Giving team to successfully work with lifetime benefactors and estate representatives, maximize the breadth and depth of benefactor outreach and stewardship, and grow annual revenue.  

This position is expected to manage and execute tasks with a high level of accountability and accuracy.  The Specialist is expected to be highly collaborative with other Make-A-Wish America departments to achieve excellence.  

WHERE YOU COME IN  

As the Specialist, Leadership & Planned Giving you will:                                                             

• Work closely with the Director of Planned Giving to assist in the following: 
  • Planned gift marketing, including content coordination with external vendors, calendar management, and CRM tracking 
  • Matured estate management, including paperwork completion, gift tracking in the CRM, communication with estate representatives, and revenue forecasting 
  • Stewardship of Legacy Society benefactors, including responding to planned giving questions from the public and existing donors 
  • Chapter communications, including gift distributions, estate updates, collateral requests, and overall planned giving support 
•  Collaborate with the Leadership Gift Officers to ensure: 
  • Effective coordination with Stewardship, Donor Care, and Prospect Research/Data Analytics teams 
  • Administer Board member financial support tracking and reporting           
  • Create and execute donor pledge reminder process 
  • Donors and referrals are engaged in event related opportunities on the national and chapter levels 
• Coordinate with Finance and Donor Care to make distributions of funds from national to chapters for certain gift types (estates, endowments, donor restrictions, etc.), and then communicate these actions across the enterprise. 
• Work closely with the Senior Director of Leadership Gifts & Planned Giving, Director of Planned Giving, Brand, Donor Care, and Finance to develop, refine existing, and implement gift programs which will attract and retain leadership and planned gift benefactors. 

 WHAT YOU’LL NEED  

• 2-3 years of prior work experience in a detail-oriented setting
• Strong working knowledge of Microsoft Office applications required, especially Outlook, Word, Excel and SharePoint 
• Salesforce or other CRM experience preferred. 
• Planned giving experience, especially with matured estates, preferred 
• Nonprofit organization experience preferred 
• Bachelor’s degree preferred 
• Position may require travel to organizational conferences and events. 

 WHAT WE OFFER 

BENEFITS 

• Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
• Competitive compensation with annual incentive potential    
• Health Savings Account and Flexible Spending Account Options    
• Health Reimbursement Account fully funded by Make-A-Wish 
• Short Term Disability*, Long Term Disability* and Life Insurance 
• Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 
• 401(k) Retirement Savings Plan with 5% match after one year of service
• Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program    

TIME OFF 

• Up to 15 PTO days 
• 10 Sick Days 
• 11 Paid Holidays 
• 2 Volunteer Days after one year of service 
• 2 Personal Days accrued annually   
• Maternity Leave      

ALSO... 

• Employee Awards and Recognition Programs    
• Individual and Leadership Development     
• Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets   

*Monthly premiums paid for the employee for vision, dental, and short/long term disability. 

Diversity, Equity & Inclusion Vision 

Make-A-Wish is committed to championing diversity, equity and inclusion, fostering an organization that is accessible and welcoming. In turn, we are uniting communities to help make more wishes possible.

• Our mission is most effectively fulfilled through a commitment to diversity, equity and inclusion as core values and practice.
• It is only through our mosaic of different cultures, perspectives and experiences that we can grant life-changing wishes to every eligible child.
• As the world’s largest wish-granting organization we stand against racism and intolerance and are committed to representation and acceptance, creating a sense of belonging, and practicing fairness in creating opportunities for our wish families, volunteers and staff. 
• Diversity: Diversity at Make-A-Wish is about recognizing and valuing our differences as well as focusing on our shared meaning and humanity.​ Diversity is the collection of unique attributes both visible and invisible, traits, and characteristics that make up individuals. They include race, gender, abilities, values, beliefs, experiences, backgrounds, preferences, behaviors, socioeconomic status, physical appearance, age, sexual orientation/identity, and more.
• Equity: Equity at Make-A-Wish is ensuring all Wish Kids, families, and volunteers and our stakeholders, regardless of background, receive the resources and support to ensure highly impactful outcomes.
• Inclusion: Inclusion at Make-A-Wish is creating an environment where Make-A-Wish Kids and families, colleagues, volunteers, and stakeholders feel they are welcomed, respected, and valued, and those feelings are both real & perceived.
• Belonging: Belonging at Make-A-Wish describes the experience of being accepted, included, and respected by those around you.  You have a sense of community and connection with others and feel that your full potential is engaged in the Make-A-Wish mission.

We respect and ensure equal opportunity, regardless of race, religion, ethnicity, national origin, age, gender identity, sexual orientation, disability, perceived disability and other legally protected characteristics. Make-A-Wish America utilizes E-Verify in its hiring practices to achieve a lawful workforce.