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System Access Facilitator


Chandler, AZ
ID: 505-193

Company Overview

For more than 20 years, Revint Solutions has been helping healthcare providers recover revenue and bolster their bottom lines.  Revint Solutions’ recovery methodology and technology platforms work to optimize the revenue cycle.  With the use of intelligent proprietary analytics, our recovery teams are truly the best and most experienced at finding and recovering lost or unidentified revenue.  We take a holistic approach to revenue recovery and look at not only contract compliance, but charge and revenue integrity, as well as regulatory compliance such as Transfer DRG and DRG validation.  Today, we serve over 1,600 hospitals and health systems nationwide and are proud of numerous awards and recognitions, including being consistently named one of the Best Places to Work both locally and nationally.


As the System Access Facilitator your role will be to support Revint’s various service lines in securing access to client EMR and Billing systems for auditing and invoicing for our Revint auditors and invoicing leads.  The System Access Facilitator will report to the Revint Shared Services Director. 


  • Credentialing of multi-system access across multiple service lines for auditors
    • Facilitate client facing request for client’s EMR, Billing System Access, Medicare DDE system
    • Track and follow-up on outstanding EMR and Billing system access
    • Provide weekly status updates to Revint leadership in all outstanding request
  • Monthly monitoring of Access roster management
  • Respond to internal and external inquires
  • Contribute to the development of remote access process methodologies and request tool enhancements
  • Assist internal team members with resolving system access issues


Required Skills


  • 2+ years of customer service experience or helpdesk experience
  • Proven experience in working with multiple HIS Systems (e.g., Epic, Cerner, Meditech, STAR)
  • HIPAA compliant certification and/or the ability to renew through training
  • HS diploma required, bachelor’s degree preferred


  • Experience in Revenue Cycle, HIM professional or hospital billing
  • A strong attention to detail and organization skills
  • Creative problem-solving skills
  • Ability to maintain the highest levels of customer satisfaction and be service-oriented
  • Demonstrated ability to lead and influence others
  • Team-oriented and adaptable
  • Ability to build and maintain strong relationships, generating positive client feedback on quality, value, delivery, and results
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office, including basic to intermediate Excel functions

Required Experience


The culture at Revint Solutions embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team.  Take the work seriously, but don’t take yourself too seriously.  Creating a strong workplace culture has been one of our staples, which we believe encourages and inspires employees to do their best.  Join a fulfilling team of like-minded individuals who can get their work done, but still have fun!


Revint Solutions is an Equal Opportunity Employer