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Patient Scheduling Representative



Outsourcing Operations

Chadds Ford, PA
 • 
ID: 487-193
 • 
Full-Time/Regular

Patient Scheduling Representative Opportunity

 

Revint Solutions—Chadds Ford, PA

Are you interested in stepping into the healthcare industry? Do you have a passion for helping others and providing the highest level of customer service?

 

If so, we want you on our team at Revint Solutions! We are looking for full-time Patient Scheduling Representatives at our Chadds Ford, PA location. Patient Scheduling Representatives provide call center-based scheduling, registration and patient access services to hospitals, healthcare networks and physician practice groups. Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.

 

THE RESPONSIBILITIES:

  • Collecting all required patient information, including scheduling, pre-registration, and insurance verification
  • Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
  • Obtaining and accurately entering necessary demographic, clinical, and billing information
  • Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
  • Collecting copays and payment information when necessary
  • Processing required information according to client policies and procedures
  • Providing professional, compassionate and concierge-like service to patients

 

THE PERKS:

  • Career development advancement
  • Competitive benefit package including a 401(k) match, medical/dental/vision insurance
  • Extensive training and learning opportunities
  • Knowing that you make a difference everyday
  • Paid time off and holidays
  • Positive work culture

 

THE REQUIREMENTS:

  • Bachelor's Degree preferred
  • 1-3 years of customer service experience
  • Ability to maintain the highest level of confidentiality
  • Excellent attention to detail and a commitment to accuracy
  • Exceptional interpersonal, written and oral communication skills
  • Knowledge of medical terminology is a plus
  • Must be flexible and adaptive to a fast pace call center environment
  • Strong computing and software skills (PC, MS Word, Excel, Outlook)
  • Strong work ethic, reliability, and dependability
  • Team player, self-motivated, compassionate and patient care centered

 

 

 

 

MORE ABOUT REVINT:

Revint Solutions is the industry leader in Revenue Integrity solutions for healthcare providers. For over 20 years, our team provides the highest level of customer solutions to over 1,700 healthcare organizations across the U.S. and helps recover $475 million of underpaid or unidentified revenue for our clients annually. Our solutions include:

 

  • Advisory Services
  • Charge Capture
  • DRG Validation
  • Medicare Reimbursement
  • Professional Services
  • Transfer DRG
  • Underpayment

 

 

WHERE TO FIND US:

Website: http://www.revintsolutions.com

Facebook: https://www.facebook.com/revintsolutions/

LinkedIn: https://www.linkedin.com/company/revint-solutions/

Twitter: https://twitter.com/RevintSolutions


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