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Offices Services Associate-Assistant Site Supervisor


Boston, MA
ID: 46103

We are seeking to fill the Office Services Associate role. This individual should be someone who has a desire to learn the various roles associated with being part of an Office Services team in a corporate financial services setting. Candidates should also have a strong client services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.

Principal Responsibilities

  • Meet and greet clients and visitors as needed 
  • Create and modify documents, and prepare reports using Microsoft Office 
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing 
  • Setup and coordinate meetings and conference rooms; clean conference rooms after meetings 
  • Follow procedures to run print jobs, punch, and bind printed materials 
  • Performs key ops procedures on office reprographics equipment 
  • Troubleshoots problems with reprographics equipment and places service calls as required 
  • Receives, sorts and delivers incoming mail 
  • Prepares overnight deliveries, affixes postage to outgoing mail, and maintains records on postage 
  • Assists with packaging of parcels 
  • Performs regular mail runs 
  • Maintain inventory of office supplies and order supplies when needed 
  • Coordinates work orders, vendors, and purchase orders 
  • Coordinates messenger services/deliveries 
  • Perform other duties as needed including coverage for other business service functions at the site. 
  • Helps with office moves 
  • Maintain hard copy and electronic filing system 
  • Handles sensitive and / or confidential documents and information responsibly, and with integrity 
  • Fulfilment of document scanning requests 
  • Cross train in all service areas and provides backup support as needed. 
  • Communicates professionally via email and verbally 
  • Ensure all work is performed according to client specifications, meeting and exceeding expectations. 
  • Deliver support for specialty projects as required. 
  • Monitor and maintain customer and RR Donnelley policies and procedures. 
  • Support staff in assigned project based work 
  • Provide multiple site support as needed


Shifts Available: Monday-Friday 8am-5pm

Required Skills

  • 2-3 years’ experience in similar service 
  • Ability to work overtime as needed 
  • Ability to handle sensitive and/or confidential information. 
  • Ability to work well with others in a team atmosphere 
  • Experience in navigating a high-profile, high-paced environment 
  • Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service. 
  • Provide premiere service to clients with a “can do” attitude. 
  • Excellent written and oral communication 
  • Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook. 
  • Ability to problem solve, rationalize and mitigate/manage obstacles presented.


RR Donnelley is an EEO/AA including Vets and Disabled Employer

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