Skip Navigation

Operations Manager


Operations Managers

Job Location

Mt. Juliet, TN

This independent, hands-on manager will be responsible for the overall business performance and staff productivity within an operation. Specifically, responsibilities of this position include:

  • Responsible for overseeing all operations within the branch.
  • Supervises and motivates teams of employees.
  • Manage reports, statistical analysis, and daily P&L reporting.
  • Ensure that quality standards are consistently met.
  • Communicates with various levels of management and customers to ensure that customer expectations are met and issues are resolved, including turnaround time.
  • Provide input of ideas for continual process improvements as well as implementation of new processes.
  • P&L responsibilities as well as participation in the daily P&L call.
  • Responsible for on-time delivery performance and 100% on-time mentality throughout the organization.
  • Support and ensure compliance with CTDI safety programs and initiatives as well as all applicable OSHA and state workplace safety laws.
  • Ensure compliance with all building security requirements set forth by CTDI and its customers

Required Skills

  • Proven operations experience within a high volume and fast-paced environment.
  • Proven team building and interpersonal skills with the ability to motivate others.
  • Background in high volume distribution preferred.
  • Experience managing at least 50 direct reports., including temporary agency staff.
  • Excellent leadership ability.
  • Proactive problem solving ability.
  • Strong computer skills, including proficiency in Microsoft Word, Excel, and other spreadsheet applications.
  • Technical background is a plus.

Required Experience

  • B.S. Degree in Operations or related field is preferred.
  • 5+ years of management experience (preferably in a production or service environment) including experience working with P&L/budgets.

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!  

EOE, Gender/Minority/Veterans/Disabled

Position Type


Tracking Code