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Mortgage Loan Officer (External)

Lending Services

Napa, CA
ID: 190061

Love what you do!

Redwood Credit Union is seeking the kind of experienced Mortgage Loan Officer in Napa who care about delivering an outstanding member experience and love to say “yes” as often as possible.

The Job:

  • Market and originate Redwood Credit Union first and second lien loan products primarily from newly developed and previously established external sources of business to substantially contribute to the organization’s residential loan growth.
  • Responsible for deepening prospective and existing member profiles by having a solid understanding of the full suite of lending products available and by initiating cross lending referrals that are outside of residential originations.
  • Actively pursue cross sell opportunities and offer those that will benefit each individual Member.
  • Develop and utilize pipeline management system with loan processor to ensure rate lock management and high quality member service.

The External Mortgage Loan Officer will be responsible for:

  • Independently sourcing and developing new referral business.
  • Actively grow previously self-generated external referral relationships.
  • Effectively market all first and second lien residential conventional loan products.
  • Determine and ethically consult as to best options for specific applicant(s) goals and needs.
  • Take complete residential loan applications on a web-based platform; answer phone inquiries and handle mortgage referrals as needed.
  • Own the overall responsibility of communication from origination through the funding of the transaction.
  • Gather, review and submit accurate application to processing and follow up communications with applicant(s) as needed.
  • Accurately interpret Fannie Mae Desktop Underwriting (DU) findings so that all possible loan decisions can be made at minimum inconvenience to applicant(s) while assuring a correct credit decision can be made.
  • Consulting with Applicant(s) on at least a weekly basis regarding the status of their loans.
  • Actively pursue cross sell opportunities; offering those that will benefit the applicant(s).
  • Manage Pipeline in partnership with loan processor to ensure excellent service and effective rate lock options.
  • Discuss loan options and programs including counter-offers.
  • For denied applications, recommend valid action steps and counseling to applicants in order to preserve potential lending relationship(s) in the future.

Required Skills

What We Need From You:

  • Verifiable experience and production in the desired Napa territory
  • Minimum of 2MM production 
  • Thorough knowledge of conventional conforming mortgage principles, practices and rules, with verifiable experience with recent regulatory compliance requirements
  • Verifiable recent loan production in conventional/conforming products
  • Thorough current knowledge of internet based LOS & Fannie Mae DU risk engine
  • 4+ years experience in the mortgage lending industry
  • 1+ year as a high producing conventional mortgage loan originator (desired)

Required Experience

What We Can Offer You:

  • A stable career, less highs and lows...70 year old company with stellar reputation and first in class product portfolio
  • Great Base Salary (not a draw)
  • Exceptional (first in class) commission plan that pays out monthly
  • Ramp up incentive for first 3 months
  • 401k
  • Full benefits package and much, much more


Service ~ Trust ~ People ~ Cooperation
We are an Equal Opportunity Employer