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Deposit Operations Research Assistant


Customer Service

Position Type


Job Location

Silver Spring, MD

Tracking Code





Eagle Bancorp, Inc. headquartered in Bethesda, MD, was incorporated in 1997 to serve as the bank holding

company for EagleBank. Eagle Bancorp is a publicly traded company under the symbol EGBN. EagleBank

commenced banking operations on July 20, 1998, and currently operates 20 banking offices: six in Suburban,

Maryland, five located in the District of Columbia; and nine in Northern Virginia. The Bank was founded to

specifically address the business and personal needs of local business owners. It has been answering and exceeding

those needs for over 20 years, providing custom financial solutions, local access to senior management, quick response,

local decision-making, and a deeply-rooted dedication to the local community.

Our Mission is to be the most respected and profitable community bank by putting relationships first to the delight

of our customers, employees, and shareholders, and relentlessly deliver the most compelling service and value.

Eagle Bank’s Values are: Relationships F·I·R·S·T: Flexible, Involved, Responsive, Strong, and Trusted.


Provides accurate and efficient servicing of deposit related research requests received from internal departments.

Assists Legal Services Representative with research, account maintenance and funds remittance to ensure that all

requested documents are produced and necessary payment orders are remitted within designated timeframes. Greet

guests, clients and EagleBank employees in a professional and hospitable manner. Monitors the Deposit Operations

email box, evaluates servicing need and assigns request to appropriate staff member for resolution. Processes month

end settlement and prepares remittance of IOLTA and MAHT accounts. Complies with policies, procedures, and

regulatory requirements and completes required training as warranted for the position.


  • Completes all research requests accurately and in a timely manner.
  • Monitors and assigns Deposit Operations email maintenance and/or service requests.
  • Controls security access functions in the building lobby when checking in guests by verifying identification, issuing visitor passes and by observing and reporting any unusual or suspicious activity.
  • Completes deposit verifications for consumer and commercial deposit accounts
  • Reconciles Interest on Lawyer Trust Accounts (IOLTA) and Maryland Affordable Housing Trust (MAHT) accounts on a monthly basis.


Required Skills


High School Diploma or equivalent Required


Required Experience

2 years Experience in a financial institution; branch, deposit operations or finance

Deposit Operations experience preferred

Basic understanding of banking principles

Research and analytical skills

Strong attention to detail

Excellent organization skills

General working knowledge of MS Office