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Presentation Operator


Phoenix, AZ
ID: 48063

At RRD, our people make a difference every day – in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations.  Founded 150 years ago RRD is a Fortune 500 company that employs approximately 55,000 people in 40 countries across the globe.  For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!

We are currently seeking a Presentation Operator to support time sensitive project requests by working with a team of individuals across multiple shifts. The Presentations operator is a key member of the on-site RRD team delivering exceptional customer service at our client location. Responsibilities include oversight of PowerPoint presentation creation, and charting in Excel, and general desktop publishing duties.


  • Produce high-quality pitchbooks, presentations, and ad hoc projects
  • Import and revise graphics files as necessary
  • Create and edit multi-page/multi-section documents using templates and style sheets for pitchbooks, graphs, charts, presentations and other print/design projects
  • Attention to detail with emphasis on accuracy and quality, and a critical eye in terms of aesthetics
  • Collaborate with clients and team members on complex or special projects
  • Maintain all job and production tracking data via a propriety RRD Tracking tool
  • Coordinate workflow within the team, including prioritizing jobs and delegating duties to offshore operators
  • Monitor work flow to ensure jobs are completed efficiently, accurately and within deadlines
  • Review all incoming work for accuracy and content
  • Estimate and assign work to operators / communicate and document all verbally communicated information not already included on work request
  • Communicate with manager and client on job or deadline issues

Required Skills

  • Minimum five years of experience in a presentation production environment
  • Expert skills in Microsoft Word, Excel, PowerPoint
  • Ability to make independent decisions and use problem-solving skills
  • Ability to work in a fast-paced team environment
  • Ability to prioritize work to balance multiple projects and deadlines
  • Excellent verbal and written communication skills
  • Exceptional customer service skills
  • Job review and estimation skills
  • Capacity management shift allocation and planning
  • Deadline management which includes managing wait times and turnaround times
  • Handle technical queries pertaining to the jobs or MS Office
  • Prior experience in interacting with direct clients
  • Having some exposure to Onsite and Offshore working models is a plus

3rd shift - 11pm to 7am 

RRD is an EEO/AA including Vets and Disabled Employer

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