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Counselor, TRiO Student Support Services - Bilingual


Longmont, CO
ID: 1202814


Front Range Community College 

Bilingual TRiO Student Support Services Counselor – Boulder County Campus 

Who We Are

We are the largest community college in Colorado, enrolling close to 28,000 credit students annually. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. We have developed a strong strategic plan focused on improving student graduation and transfer rates and have made significant investments in advising and other student support programs.  

We also have a strong commitment to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community.  

 We are guided by the philosophy “One College, Many Communities.” Campuses share many common values, goals, and practices, but are also given the opportunity and flexibility to develop unique cultures and programs that serve individual communities. In addition, we have a clear vision outlined in its strategic plan.  For more information, visit the following: and VISION 2020

Who You Are

As the Bilingual Student Support Services Counselor, you will support the vision of Front Range Community College (FRCC) by creating a superior student experience. This will be done by removing barriers to success and promoting innovative retention strategies focusing on student success.  You will also foster an environment of strong campus and community relationships, as well as support the College’s strategic priorities around Equity, Inclusion, and Diversity.  

As the TRIO SSS Bilingual Counselor, you will provide proactive wraparound support for students from first generation, low-income, and disability backgrounds starting their first year at Front Range Community College-Boulder County Campus to help them achieve their higher education goals. You will assess student needs and develop a customized plan to ensure the appropriate interventions are identified to meet participant’s needs. The counselor will provide one-on-one academic success coaching and advising for students to develop an educational and career plan, select courses, connect to resources, and stay on their path to completion. You will also perform other responsibilities that support the TRIO SSS program objectives and initiatives. The holistic approach will serve students throughout their entire FRCC journey, to promote retention and graduation. You will report to the Director of Student Support Services. 

SELECTION PROCESS:  Position will remain open until filled with a priority deadline of October 21, 2020. 

In your application, please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Bilingual TRiO Student Support Services Counselor. 

SALARY: High $40’s annually 


  • Provide academic support services to and serve as a mentor to TRIO SSS participants by proactively assessing needs and providing individual academic, career, transfer and financial aid guidance to program participants as well as monitoring student academic progress and providing success interventions to support retention.
  • Serve as a positive cultural broker for Spanish speaking families. Provide interpretation for Spanish speaking families who need to access to services in other Student Affairs departments, clarify procedures and practices.
  • Collaborate with SSS Team, staff, faculty, and external partners in the development and implementation of Wolf Success Workshops focusing on academic success, financial aid, financial literacy, etc.
  • Coordinate programming and activities to cultivate program participants’ sense of community and to provide experiences that will connect them to campus and community opportunities including career planning and exploration for individuals and workshops through individual assessment and advising and through developing and offering group workshops.
  • Provide guidance for financial literacy and financial aid/scholarship opportunities.
  • Maintain accurate and confidential student records, ensuring guidelines regarding Student Support Services student eligibility are met.
  • Assist the Director with completing the Annual Performance Report.
  • Assist the TRIO SSS Director to develop and implement an effective process for identification, recruitment, and retention of program participants.
  • Provide presentations to prospective participants and their families and guests
  • Organize on campus and virtual events for school and community partner groups to learn about the benefits of the SSS program
  • Collaborate with FRCC faculty and staff and provide ongoing training and information regarding program services and advancing retention efforts, focusing on students from diverse communities.

Required Skills


  • Professional level proficiency to read, write, and speak English and Spanish: Serve as a positive cultural broker with the Spanish speaking community. Assist with the translation of materials and provide effective interpretation.
  • Relationship Building & Collaboration: Develop relationships with SSS participants, as well as their families and supporters, to provide them with the highest level of wraparound support. Collaborate with schools, community organizations, and other FRCC staff/faculty to develop strong relationships and programming.
  • Event Planning: Develop and execute seminars to support student needs in partnership with FRCC staff and faculty and community partners, as well as virtual and in-person events for program recruitment & outreach.
  • Critical Thinking: Ongoing evaluation of program goals and students performance outcomes to identify student and program needs, as well as provide recommendations on innovated changes based on research and promising practices.
  • Diversity, Inclusion, and Equity: Work with individuals and groups with diverse backgrounds and experiences. Be able provide them with resources that will support them as they navigate through their higher education journey and know that they matter.
  • Detail Oriented: Maintain accurate student records.

Required Experience


  • Bachelor’s degree education, social work, social sciences or related field
  • Professional working proficiency to read, write, and speak English and Spanish
  • Two (2) years’ experience working with students in an educational setting, preferably in higher education student affairs in areas such as admissions, advising, financial aid, career development
  • Experience working with students from underrepresented student populations (first generation, low-income, students with disabilities)
  • Ability to support and advance FRCC’s commitment to equity and inclusion.
  • Demonstrated strong written and oral communication skills, including experience making public presentations to a variety of audiences.
  • Demonstrated ability to relate effectively with a variety of constituents including students, faculty, staff and community


  • Experience with development and implementation of virtual content to engage with students, families, and internal/external partners 

Welcoming. Respectful. Inclusive. Together, we are FRCC.