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OSS Senior Planner

HOK designs buildings and spaces that respond to the needs of people and the environment. Our designers are rooted in technical excellence, driven by imagination and focused on a solitary goal: to deliver solutions that inspire clients and communities.

HOK is seeking a temporary full-time Senior Occupancy Planner to work onsite at a client location in Kowloon, Hong Kong.  This is an immediate need and will be through the end of 2020.  To perform in this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




  • Communicates positively with client, responding appropriately, and seeking guidance from others on potential actions / next steps.

  • Creates and develops occupancy plans for the client, demonstrating a keen ability to collect information and translate it into a comprehensive real estate plan.

  • Performs basic facility occupancy planning (e.g. analysis, options development, evaluation, recommendations) - with some guidance.

  • Conducts client-user interviews and facilitate small group meetings.

  • Document client meeting information visually, numerically and verbally at an acceptable quality level.

  • Assists with management level presentations that achieve desired outcomes and client confidence.

  • Provides conflict resolution/negotiation locally with the client’s occupants as required.

  • Maintains an understanding of local business character and evolutionary needs. 

  • Manages the move migration for occupancy projects.

  • Ensures occupancy information is updated and accurate.

  • Capable of leading basic occupancy projects.

  • Knows and understands client specific service delivery work processes and responsibility distribution.

  • Able to produce deliverables (Planning Recommendation/Planning Brief) with some guidance.

  • Graphic abilities - Generates program test fits in accordance to established parameters, with assistance.

  • Know, and understand, OSS marketing strategies; and able to communicate services in an informative manner.

Move Management

  • Acts as the central contact for internal project moves

  • Creates and develops move plans for the client, demonstrating a keen ability to collect information and translate it into a comprehensive plan.

  • Gathers all data regarding the number of staff moving, computer equipment moves, phones, furniture changes to determine the scope.

  • Communicate with the client.

  • Completes final From /To documents

  • Coordinates with the Project Manager.

  • Supervise the moving contractors.

  • Follow-up on move to ensure deficiencies are dealt with.

  • Interface with IT departments

  • Update AutoCad drawing updates.

  • Some travel may be required.

  • Some overtime may be required.

  • The job duties and requirements that this document describes may be altered or supplemented at any time at the sole discretion of HOK.

Required Skills


  • Good verbal and written communication skills required.

  • English language proficiency.

  • Knowledge and ability to use analytical and problem-solving techniques.

  • Distil complex information to the essential for client decision making, with input.

  • Ability to complete tasks and produce deliverables independently with periodic supervision.

  • Write client reports and deliverable text clearly and comprehensibly.

  • Intermediate computer skills in Microsoft Word, Excel, PowerPoint, Outlook, strong analysis and spreadsheet capabilities.

  • Basic AutoCAD skills.

  • Basic IWMS/CAFM principle understanding.

  • Capable of operating a leading IWMS application at the basic level.




  • BA in Architecture, Real Estate, Interior Design or Planning, Engineering.

  • Professional certification in facility management, interior design, engineering or architecture preferred.

  • Five plus years of previous experience occupancy planning.


22/F 188 Queens Rd Central, Hong Kong

Position Type


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