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Hospitality Associate

Customer Service

Minneapolis, MN
 • 
ID: 44977
 • 
Full-Time/Regular

The primary responsibilities of the Hospitality Associate are to provide hospitality support to all firm functions including meetings, interviews, and depositions. This role will specifically support the logistics of meetings including the set up/breakdown of the conference room space, the organization and presentation of catering orders, and the hospitality of firm visitors and guests.  Additional responsibilities include:

 

  • Hospitality/Conference room setups/clean-ups including equipment requests (chairs, whiteboards, etc.)
  • Quality check firm common areas to ensure space is set and ready for use
  • Maintain order and cleanliness in pantries/kitchens
  • Visiting Personnel Office (“VPO”) maintenance (checklist, name tags, supplies)
  • Receives, sorts and delivers incoming mail, express or non-express packages
  • Process incoming/outgoing pouches (e.g. inter-office)
  • Receive & Ship USPS mail, FedEx, UPS, Eastern Connection packages
  • Schedule couriers/messengers
  • Manages the relationship with mail service vendors
  • Pick-up shredding materials from the client
  • Move boxes/packages to and from offices
  • Order office and mailing supplies including paper supply and distribution for the copiers/printers
  • Handle light office moves (new hires/terminations, inter-departmental moves)
  • Convenience room checks (re-stock and order supplies)
  • Ad hoc Special requests (box moves, pictures, files, books, IP File Runs, Files to Records, Maintain Firm directories, etc.)
  • Other duties as assigned including coverage for other business services functions within the site

 Monday-Friday 10am-7pm

RRD is an EEO/AA including Vets and Disabled Employer


Required Skills

  • 2-4 years experience in similar service ideally within a law firm
  • HS Diploma or equivalent, or demonstrated ability to meet the job requirements
  • General knowledge of Microsoft Word, Excel, PowerPoint
  • Ability to quickly learn proprietary systems
  • Excellent written and oral communication skills sufficient to provide routine information, answer inquiries, and refer calls
  • Provide premiere service to clients with a "can do" attitude
  • Able to lift up to 25 lbs

RRD is an EEO/AA including Vets and Disabled Employer

 


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