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Offices Services Associate

Administration

Miami, FL
 • 
ID: 44581
 • 
Full-Time/Regular

We are seeking to fill the Office Services Associate role. This individual should be someone who has a desire to learn the various roles associated with being part of an Office Services team in a corporate financial services setting. Candidates should also have a strong client services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.

 Principal Responsibilities

  • Meet and greet clients and visitors as needed
  • Create and modify documents, and prepare reports using Microsoft Office
  • Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
  • Follow procedures to run print jobs, punch, and bind printed materials
  • Performs key ops procedures on office reprographics equipment
  • Troubleshoots problems with reprographics equipment and places service calls as required
  • Receives, sorts and delivers incoming mail
  • Prepares overnight deliveries, affixes postage to outgoing mail, and maintains records on postage
  • Performs regular mail runs
  • Maintain inventory of office supplies and order supplies when needed
  • Coordinates work orders, vendors, and purchase orders
  • Coordinates messenger services/deliveries
  • Perform other duties as needed including coverage for other business service functions at the site.
  • Helps with office moves
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
  • Maintain hard copy and electronic filing system
  • Other duties as assigned including coverage for other business services functions within the site.
  • Handles sensitive and / or confidential documents and information responsibly, and with integrity
  • Fulfilment of document scanning requests
  • Cross train in all service areas and provides backup support as needed.
  • Communicates professionally via email and verbally
  • Ensure all work is performed according to client specifications, meeting and exceeding expectations.
  • Deliver support for specialty projects as required.
  • Monitor and maintain customer and RR Donnelley policies and procedures.
  • Other duties as assigned including coverage for other business services functions within the site. 
  • Support two locations with the above responsibilities as needed.
  • Must be fluent in Spanish

Required Skills

 

  • 2-3 years’ experience in similar service
  • Ability to work overtime as needed
  • Ability to handle sensitive and/or confidential information.
  • Ability to work well with others in a team atmosphere
  • Experience in navigating a high-profile, high-paced environment
  • Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
  • Provide premiere service to clients with a “can do” attitude.
  • Excellent written and oral communication
  • Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
  • Ability to problem solve, rationalize and mitigate/manage obstacles presented.

 

 

RR Donnelley is an EEO/AA including Vets and Disabled Employer


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